What are the responsibilities and job description for the eCommerce Merchandising Coordinator position at Staffmark Group?
eCommerce Merchandising Coordinator
Contract to hire
Oak Brook, IL- Hybrid (3 days onsite/2 days remote)
Role is targeted as a contract-to-hire, based on performance
Position Overview
Our client, a leading multi-channel hardware retailer, is seeking an eCommerce Merchandising Coordinator, on a contract-to-hire basis, to support the eCommerce Merchant team with key merchandising, promotional, vendor, and operational initiatives designed to drive online sales growth and enhance the customer experience. This is a great opportunity for an e-commerce focused professional looking to build foundational expertise in promotional, merchandising, digital retail, and online assortment management. The role will provide hands-on exposure to item activation, promotional execution, vendor operations, digital merchandising, content management, and cross-functional business initiatives.
The ideal candidate is highly organized, analytical, detail-oriented, and eager to learn. This individual will work closely with Merchandising, Marketing, Digital Product, Operations, Analytics, Inventory, and Vendor teams to ensure a high-quality online shopping experience.
Responsibilities:
- Participate in a structured development program designed to build eCommerce merchandising knowledge, systems expertise, and digital retail best practices.
- Support eCommerce Merchants with item maintenance, online assortment updates, promotional setup, site merchandising, and execution across applicable eCommerce platforms and systems.
- Assist with planning, execution, and validation of online promotions, including offer setup, promotional funding validation, credits/debits, testing, proofing, and post-launch quality assurance.
- Coordinate vendor-related eCommerce activities, including onboarding support, communications, performance monitoring, operational compliance, documentation, reporting, and issue resolution.
- Support the administration and ongoing operations of the company's direct-to-consumer vendor fulfillment program.
- Partner with Digital Marketing, Digital Operations, Product Content, Inventory, Analytics, Vendor Engagement, and other cross-functional teams to execute eCommerce initiatives.
- Analyze sales performance, promotional results, assortment gaps, customer trends, and vendor performance to identify opportunities and provide actionable insights.
- Develop productive working relationships with vendors and assist with onboarding, promotional planning and execution, content collection, digital asset management, and issue resolution.
- Assist Merchandising leadership with special projects, reporting, process improvement, documentation, and administrative activities..
Qualifications:
- Bachelor's degree preferred in Business, Marketing, Merchandising, eCommerce, Analytics, Retail, or a related field; equivalent relevant experience may also be considered.
- 1-3 years of experience preferred in eCommerce, merchandising, marketing, category management, or a related field
- Proficiency with Microsoft Excel, PowerPoint, Outlook, Word. Use of Salesforce for documentation
- Strong organizational skills with excellent follow-through and attention to detail
- Strong analytical, critical-thinking, and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment
- Ability to collaborate effectively with cross-functional teams and external vendor partners
- Working knowledge of retail and eCommerce business fundamentals is ideal
- Ability and willingness to learn and navigate eCommerce systems and platforms, including workflow/project management tools, design and collaboration platforms, product information management systems, analytics platforms, and promotional systems
- Understanding of digital merchandising principles and online customer experience best practices
- Self-motivated, curious, and eager to learn eCommerce merchandising and digital retail strategy
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The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs and include anything reportable for federal tax purposes.
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Digital People is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Digital People offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Digital People is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.