What are the responsibilities and job description for the Service Dispatch Coordinator (Administrative Assistant) position at Staffmark Group?
Now hiring for a Service Dispatch Coordinator (Administrative Assistant)
Location: Rogers, AR
Pay Rate: $20.00 per hour
Schedule: Monday - Friday 8:00am-5:00pm
Join the team. Be valued.
Pros wanted. This is your kind of job.
Looking for Service Dispatch Coordinator (Administrative Assistant) jobs in Rogers where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.
Job Summary
We are seeking a dependable and organized Administrative Assistant to support daily office operations and coordinate the scheduling and dispatching of service technicians. This position is responsible for keeping schedules organized, communicating with technicians and customers, and ensuring service calls are handled efficiently and accurately.
If your skills and experience are a good match for this role please apply today. This opportunity is being offered by Staffmark to qualified candidates.
- Schedule and dispatch service technicians based on customer needs, technician availability, and route efficiency.
- Coordinate and adjust daily schedules as priorities and service requests change.
- Communicate job details, schedule updates, and service information to technicians and customers.
- Answer inbound calls, emails, and service requests while providing excellent customer support.
- Create, update, and maintain work orders, customer records, and service documentation.
- Monitor technician progress and follow up on open or completed service calls.
- Prepare reports, spreadsheets, invoicing documents, and administrative paperwork.
- Provide general office support while ensuring accurate data entry and recordkeeping.
Education Requirements
- High school diploma or GED preferred unless otherwise specified.
- Additional education, certifications, or vocational training may be beneficial depending on the position.
- Previous experience in administrative support, dispatching, scheduling, customer service, or office administration preferred.
- Proficiency with Microsoft Office applications, including Excel and Outlook.
- Experience using multi-line phone systems, Google Docs, or service management software preferred.
- Strong communication, organization, and time-management skills.
- Ability to multitask, prioritize workloads, and maintain accuracy in a fast-paced environment.
- Ability to sit for extended periods while working on a computer and answering phones.
- Frequent use of keyboards, phones, and office equipment.
- Ability to manage multiple tasks and maintain focus throughout the workday.
Benefits
- Competitive Weekly Pay
- Comprehensive Benefits including medical, dental, and vision coverage.
- Life Insurance and Disability Insurance for added peace of mind.
- Optional 401(k) Plan to help you prepare for the future.
- Opportunities for Growth through a variety of assignments with leading employers.
One Associates Take for Best in the Biz
"I have worked through a lot of temp agencies, and Staffmark is by far the best one. I was contacted and placed quickly. They show true care and concern about their employees." - Kelly, Staffmark Associate
About Us
At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
Salary : $20