What are the responsibilities and job description for the Entry Level Customer Service position at Spade Recruiting?
Join a Company That Puts People First
We are a leading provider of supplemental and permanent benefit programs, proudly serving over 40,000 unions and associations across North America. For more than six decades, we've focused on helping working families secure the protection they need—through trusted partnerships and personalized service.
What You'll Be Doing
Make and receive calls with members who have requested benefit information
Schedule virtual consultations and deliver clear, informative presentations
Guide clients through the enrollment process
Use basic computer tools to complete digital paperwork
Ensure quality control and compliance
Participate in leadership training and professional development
What We’re Looking For
Strong verbal and interpersonal communication
Positive energy and a team-first mindset
Comfortable speaking with individuals and groups
Customer service or sales experience is an asset
Ability to build and maintain relationships with clients
Organized, dependable, and self-driven
Legally eligible to work in the U.S. or Canada
What You’ll Get
Comprehensive health benefits
100% remote work setup
Flexible scheduling and work-from-home freedom
Weekly compensation plus monthly performance bonuses
All-expenses-paid annual conventions for top performers (previous trips include the Bahamas, Cancun, and Las Vegas)
Looking for more than just a job? Join a team where your effort is valued, your growth is supported, and your work truly makes a difference.
Apply today and start building your future.