What are the responsibilities and job description for the CSR - Flexible Schedule - Remote position at Spade Recruiting?
We’re looking for motivated, personable individuals to join our remote team in a combined customer service and sales role.
In this position, you’ll connect with clients through scheduled virtual appointments, answer questions, explain available benefit options, assist with enrollment, and provide ongoing support.
This opportunity is ideal for someone who enjoys working with people, communicating clearly, and working toward performance-based goals.
No previous industry experience is required. Training, mentorship, and licensing support are provided.
What You’ll Be Doing
Connect with clients through phone and Zoom appointments
Learn about each client’s needs and recommend suitable options
Explain available programs in a clear and professional manner
Answer customer questions and provide ongoing assistance
Help clients complete applications and enrollment
Follow up with interested and existing clients
Maintain accurate digital records
Participate in virtual training and team development
What We’re Looking For
Strong communication and people skills
A customer-focused and professional attitude
Comfortable speaking with clients by phone and video
Self-motivated and goal-oriented
Able to work independently in a remote environment
Comfortable learning new systems and processes
Willing to complete required licensing
Previous customer service or sales experience is helpful but not required
What We Offer
100% remote work
Flexible scheduling
Comprehensive training
One-on-one mentorship
Licensing guidance and support
Qualified client opportunities
Performance-based compensation
Bonus and incentive opportunities
Ongoing professional development
Advancement into leadership and management roles
Build a Schedule That Works for You
This role offers the flexibility to organize your schedule while developing valuable customer service, communication, and sales skills.
If you’re coachable, dependable, motivated, and interested in building a long-term remote career, we encourage you to apply.
Apply today to learn more about joining our growing team.