What are the responsibilities and job description for the Entry-Level Leadership Associate - Remote position at Spade Recruiting?
For over 60 years, our organization has partnered with more than 40,000 unions, associations, and professional groups to provide supplemental benefit programs to working families. Our focus is on helping members understand the coverage available through their affiliated organizations so they can make informed decisions about their protection.
Since traditional workplace benefits may change or end when an individual changes employers, careers, or retires, our team works with members who request additional information about available programs. We explain their options, answer questions, and help them understand what they may qualify for.
Our operations are fully virtual, allowing us to support members and grow our team across Canada.
Role Responsibilities
This remote position is focused on client communication, education, and ongoing support. You will work with individuals who have expressed interest in learning more about their available benefit options and meet with them virtually.
Responsibilities include:
Connecting with members by phone and video
Scheduling and conducting virtual appointments
Explaining available benefit and coverage options clearly
Responding to questions and providing professional client support
Assisting with online applications and required documentation
Maintaining organized and accurate client records
Participating in ongoing training, coaching, and team development
Full onboarding, training, and continued support are provided.
What You Can Expect
100% remote work environment
Flexible scheduling
Weekly performance-based compensation and bonuses
Residual income opportunities
Leadership and advancement opportunities
Health benefit options
Individualized training and mentorship
Company-sponsored incentive travel opportunities
Qualifications
High school diploma or equivalent
Strong verbal and interpersonal communication skills
Comfortable using basic computer and online communication tools
Reliable, organized, and able to work independently
Previous customer service, retail, or client-facing experience is helpful but not required
Virtual Interview Process
The entire interview process is completed remotely through video conferencing. Qualified applicants will be contacted with additional information regarding the next steps.