Human Resources Administrative Coordinator

Are you our next team member? Tell us why! As hiring manager, I get the clearest picture of an applicant if they provide a clear resume and either a cover letter or answers to our brief questions that they compose themselves. AI/ ChatGPT-generated content means every candidate looks and sounds the same- but we're hoping to learn what is unique about you. Please feel empowered to be transparent and honest (and casual!) in your application and in the interview process. 

We are:

A service business that has grown quickly through great hiring, excellent service, and word-of-mouth. We bring tech-savvy service to a field where that is rare, and our clients rely on it and love us for it.  We provide exterior property maintenance services to HOAs and Apartment Communities as well as Office Buildings and Retail Shopping Centers, mainly pressure washing, gutter cleaning, window cleaning, and specialty cleanings.

You are:

A motivated individual with some real-world experience under your belt. You’re ready to fully own the role, including learning what we do and how we do it, so you have the context needed to help us demonstrate our value and continue our growth. You’re eager for a small business environment that allows you to wear several hats and see your work creating tangible value for your colleagues and the company. 

Our ideal candidate is:

• Ethical: you earn the trust we place in you. You choose to do the right thing and are honest above all else. You are trusted with confidential data and handle your responsibility appropriately.
• Someone with strong administrative skills who values speed and accuracy, especially in their written communication.
  
• Organized with a high attention to detail. 
  
• Independent & capable: Once you get a little context and direction, you can take it from there and make it happen without hand-holding.
• Reliable: You do what you say you will.
• An excellent communicator: a person with finely honed communication skills – in person, on the phone, via email, or within your work products. Not reliant upon Chat GPT to communicate for you.
  
• A person who takes pride in their workmanship and has a willingness to learn and improve (no matter how experienced, smart, or successful you are).
  
• Team-focused: Your work serves all teams and all team members for the benefit of all of us - and we all succeed together.

Optional / beneficial experience:

• Experience in any of the following:
  • MacBook-based work in systems like:
    • BambooHR (our HRIS platform)
    • Excel and Google Sheets (basic to mid-level comfort)
      
    • Google Workspace tools (google docs, google calendar, gmail, shared folders, etc.)
  • Experience in the following:
    • Assisting with reviewing resumes and/or completing phone screens 
    • Paperwork, filing, organization systems
    • Phone screens or reviewing resumes 
    • Employee experience like orientation sessions and company-wide social events
  • Office management
    • Purchasing and stocking supplies
    • Light office equipment upkeep (refilling printer cartridges, troubleshooting printer issues)
      
  • Reporting and presentations (ex: PowerPoint, Google Slides, etc.)
    • Requires confident written and spoken communication skills

Additional Requirements:

North Carolina Driver's License - Good driving record with 2 years of experience (so that we can add you to our insurance policies)

Ability to become a North Carolina Notary Public

Location note: The SOR Administrative Assistant role is 100% based in-office in North Raleigh. The role will remain in-person and will not shift to hybrid or remote in the future. As a blue-collar company focused on employee experience and culture, it's important for our employees (70% of whom are pressure washing and gutter cleaning technicians) know the office-based employees who support them. (NOTE: We have been alerted that some platforms have incorrectly marked this listing as remote. It is 100% in-office.) The hours will be either Mon-Fri 7:30AM - 4:00PM or Mon-Fri 8:30AM - 5:00PM based on the successful candidate's needs.

Example daily duties:

• Quickly responding to emails, calls, and texts so our employees and clients quickly get routed to the resources and answers they need to be productive
  
• Communicating with candidates, scheduling interviews, learning the preferences of hiring managers
• Learning of employee relations concerns or a struggle an employee is facing and routing them to the appropriate party to ensure issues do not linger unaddressed
• Appropriately handling confidential documents, ensuring nothing is misfiled or inappropriately disclosed
• Becoming an expert in utilizing our platforms, especially BambooHR 
• Putting your organizational and administrative skills to work to efficiently support the Company

Compensation & Benefits

• Salary (paid weekly every Friday) 
• Company-provided MacBook laptop
  
• 401K with matching available 
• Subsidized BCBS Health Insurance policies – two affordable and quality plan options
• Supplemental insurance available (dental, vision, disability, etc.) 
• Paid Time Off (PTO)
• Company Holidays
• Additional PTO can be earned by volunteering in the community
  
• A well-functioning team of motivated, intelligent, caring co-workers
  

We'd love to see the following. Some items are optional. Show us why you’re the best choice for this role!

1. Resume 
2. Enough detail in the questions (or an authentic cover letter) to feel like we know a bit about you and why the role would be a good fit
3. Driver's license screen prior to offer
4. Background check that does not preclude hire (at offer stage)

• SOR is an equal opportunity employer and follows all applicable laws. Applicants must be authorized to work in the U.S. without restriction; we cannot sponsor visas. SOR uses e-Verify.
• We may request race, ethnicity, and gender information for EEO reporting. Providing this is voluntary and will not affect your application.
• Please note: We do not accept unsolicited resumes or offers of services from recruitment agencies or headhunters. All inquiries must be made directly by applicants. Thank you for your understanding.