Front Desk Agent / Night Audit

Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. This vital role involves managing front desk operations, providing exceptional customer service, and supporting office management tasks to ensure a smooth and professional environment. The ideal candidate will be energetic, organized, and possess strong communication skills, with the ability to handle multiple responsibilities efficiently. This paid position offers an exciting opportunity to develop your administrative expertise within a supportive team.

Responsibilities

• Greet visitors, clients, and staff with professionalism and warmth, creating a positive first impression.
• Manage multi-line phone systems, directing calls accurately and courteously while maintaining excellent phone etiquette.
• Handle incoming and outgoing correspondence, including emails, mail, and packages, ensuring timely distribution.
• Maintain appointment calendars, schedule meetings, and coordinate conference room bookings using tools like Google Workspace or Microsoft Office.
• Perform data entry, filing, and proofreading tasks to support office documentation and record-keeping processes.
• Support office management duties such as inventory management of supplies, basic bookkeeping using QuickBooks or similar software, and organizing files for easy retrieval.
• Provide customer support by addressing inquiries promptly and professionally while maintaining organizational efficiency.

Requirements

• Proven experience in office administration or clerical roles with strong organizational skills.
• Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills.
• Prior experience working with multi-line phone systems and handling phone etiquette professionally.
• Bilingual abilities are highly desirable to serve diverse client needs effectively.
• Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment.
• Experience in customer service or as a medical or dental receptionist is a plus.
• Knowledge of bookkeeping software such as QuickBooks or similar programs is advantageous.
• Personal assistant experience or calendar management skills will be considered valuable assets. Join us to be part of a vibrant team dedicated to delivering exceptional service while growing your administrative career!

Pay: $15.00 - $17.00 per hour

People with a criminal record are encouraged to apply

Work Location: In person

Benefits:

Salary : $15 - $17