Litigation Support Manager

Law firms seeks a Director of Litigation Support for one of their offices in St. Louis, Chicago or Dallas.

Reporting to the Chief Information Officer, this position leads the technology, vendor relationships, and litigation support staff involved in eDiscovery and trial preparation across a sophisticated, high-volume litigation practice. The firm is looking for a thought leader with deep expertise in litigation support technologies who can drive innovation, shape best practices, and deliver exceptional solutions to attorneys and legal teams across the firm. This position requires in-office support and may become eligible for a hybrid work schedule after an extended training period.

Key Responsibilities

• Collaborates with legal teams to develop strategies for high-profile litigation and pre-litigation matters, serving as the firm’s strategic and subject matter expert for eDiscovery and trial support.
• Directs eDiscovery, trial support, and legal technology projects in collaboration with legal teams, IT technical staff, clients, and vendors.
• Advises legal teams on litigation support technology alternatives, capabilities, recommended practices, project planning, and budget.
• Ensures the firm maintains appropriate staffing, technical infrastructure, equipment, software, and training programs for successful use of litigation support services.
• Consults with and provides briefings to attorneys and legal teams on litigation support technologies and methodologies to meet business and legal needs of clients.
• Maintains working knowledge of records management, document management, and corporate document lifecycle to support growth of in-house eDiscovery capabilities.
• Evaluates cutting-edge eDiscovery technologies and maintains strong partnerships with reliable eDiscovery vendors.
• Maintains knowledge of state-of-the-art courtroom presentation and litigation support technologies of leading law firms to ensure the firm has best-in-class capabilities and implements best practices.
• Oversees the Client Technology Services team, including recruiting, professional development, training, performance evaluations, and compensation adjustments.
• Develops and refines policies to ensure high-quality service and data security; prepares and manages the annual department budget, including software licensing and maintenance fees.
• Collaborates with the CIO and other IT directors on the development and execution of strategic and annual plans for information technology.

Knowledge, Skills and Abilities Required

• Demonstrates the ability to manage large-scale litigation projects, including data collection, processing, review, and production.
• Demonstrates the ability to effectively communicate technical concepts and issues to non-technical employees.

Experience and Education Qualifications

• Bachelor’s degree in Information Technology, Business Administration, or a related field required; Juris Doctor (JD) or Master of Business Administration (MBA) preferred.
• Minimum of five (5) years of experience in litigation support technologies required.
• Minimum of ten (10) years of combined experience in litigation practice and/or information technology support required.
• Minimum of five (5) years of supervisory or management experience required.