HR Administrator

Compensation: $23.50/hr

Job Overview – HR Administrator – 33957

The HR Administrator will play a key role in supporting the management and resolution of Unemployment Insurance (UI) claims. This individual will ensure timely and accurate responses to claims through a centralized claim system, coordinate the assignment of claims to the appropriate HR Manager, and independently resolve claims when sufficient employment data is available. The ideal candidate is detail-oriented, organized, and able to handle sensitive information with discretion.

• Review incoming Unemployment Insurance claims and determine appropriate next steps.
• Respond to UI claims directly when HR employment data is sufficient.
• Coordinate and assign claims to the appropriate HR Manager for further handling.
• Maintain accurate records of claims, responses, and outcomes within the centralized claim system.
• Collaborate with HR team members and other departments to gather required information for claims resolution.
• Ensure compliance with federal, state, and company regulations related to unemployment insurance.
• Provide reporting and analytics on claim volume, status, and trends to HR leadership.
• Identify opportunities to streamline processes and improve efficiency in UI claims management.
  
  
  

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred; relevant experience may be considered in lieu of a degree.
• 1–3 years of experience in HR administration, payroll, or employment law support preferred.
• Knowledge of unemployment insurance processes and regulations strongly preferred.
• Strong organizational skills with high attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to handle confidential and sensitive information professionally.
• Proficiency with HRIS or centralized claims systems and Microsoft Office Suite.
  
  
  

Sherpa Benefits

Sherpa offers benefits to contract employees who meet the following criteria:

• Must be a full-time employee (30 weekly hours/ 130 hours per month) to be eligible
• Medical plan offered is BCBSNC Blue Options PPO
• Premiums will be pre-taxed
• Sherpa pays a portion of the Employee only premium for medical
• 90 day waiting period from date of hire
• Medical, Dental, and Vision plans
  
  
  

Additional Job Details

Workplace Policy:

Seniority Level: Associate

Linked In Poster:

About Our Process

• We will notify you if you are selected as a candidate for this role. If not, but you fit our specializations, we'll consider you for future openings, and encourage you to apply for other Sherpa roles you're qualified for/interested in.
• Non-Local Candidates: Please note that you are competing with local candidates who don’t require relocation expenses and can start quickly, so let us know if you have plans to move to the area soon.
• Candidates for all Sherpa opportunities must be authorized to work in the United States.
• Sherpa is an Equal Opportunity Employer.