Manager, ABT

The role of the Manager is to organize and manage the administrative operations and procedures of the school to ensure organizational effectiveness and efficiency. The Manager’s direct reports include all the administrative assistants. This position reports to the Managing Director and works alongside the Artistic Director and ABT Gillespie faculty and pianists, and Studio D staff who share a space with ABT Gillespie.

Job Duties

• Ensure that ABT Gillespie’s strategies align with the goals of the Center, including commitment and execution of the Long Range Plan.
• Oversee all administrative assistants, including their one on ones, schedules, payroll, and any other tasks that arise. Provide support as needed
• Maintain updated webpages with all current information, including links to online enrollment, approved photos, videos, and testimonials, in conjunction with Marketing and Graphics.
• Set-up enrollment and registration for all ABT Gillespie programs, in conjunction with Tess Ticketing
• Set-up and process all Charter School Funds, in conjunction with Finance
• Update patron information in Tessitura, including email lists, mailing preferences, saved credit cards
• Account set-up for new students in Tessitura, set up payment plans, and send email receipts
• Create and process enrollment forms for all Gillespie School activities, including but not limited to the Sunday Master Class Series, Showcase, Enrollment, Summer Intensive Prep Event.
• Answer phone calls and emails pertaining to general school information / act as external point of contact for general inquiries
• Input weekly schedule into When to Work, and distribute the weekly schedules to staff and families
• Send weekly written communication to families informing them of any changes in the schedule
• File or shred enrollment forms/additional paperwork
• Run payment plans each month and call patrons whose credit cards have declined, follow up until all accounts are up to date
• Facilitate student and staff ticket discounts, when available
• Schedule appointments between students and Director(s), follow-up with any necessary tasks from the meeting
• Track all staff trainings, background checks, livescans to ensure everyone is in compliance
• Coordinate and supervise counselors during Young Dancer Summer Workshop
• Collect and track all paperwork from Young Dancer Summer Workshop students
• Train new Administration Staff in Tessitura, procedures of the ABT Gillespie School
• Maintain list of appropriate colleges and ballet companies for students to pursue when they graduate
• Maintain list of alternative academic schooling options for parents/ students in Pre-Professional Division
• Track student injuries and coordinate appointments with staff doctor or physical therapist if needed
• Assist the Director(s) on additional projects as needed