Security Officer (Overnight shift)

Our Mission:

Segerstrom Center for the Arts believes in the power of performing arts to transform lives and that the shared experience and exploration of the arts will help unite Orange County, creating a more culturally connected and vital community. We will help shape the Orange County of the future through meaningful collaborations with diverse communities, embracing creativity in all its forms and enabling a more inclusive, vibrant performing arts scene at the Center and across the region. We will maintain the excellence of our core artistic and educational programs while demonstrating the entrepreneurial resolve to extend resources, know-how and creativity into the communities we engage with. The Center will be transformed into a cultural hub and dynamic town square deeply ingrained in the fabric of our community. Artistically ambitious yet accessible to all, the Center will shine as the very model of the successful performing arts center of the future. We will show that together we thrive when we make the arts matter.

Job Summary:

Security plays an important role with the Center to ensure a safe, secure and friendly environment for all patrons, performers, guests and staff who work or attend events within the Center campus.  The Security Department protects the Center’s facilities at all times. Security Officers provide personal safety, physical security of employees, patrons, and property of the Segerstrom Center for the Arts campus by monitoring CCTV, access control, and other life safety systems. 

Job Duties*

• Fully understand, operate and monitor security access control systems, alarms, and CCTV systems.
• Follow and enforce established policies and procedures.
• Dispatches appropriate departments as needed for campus operations.
• Provides superior customer service to all staff, vendors, and contractors of the Center.
• Logs daily activities and incident timelines.
• Maintain working knowledge of the locations of various departments, buildings, access routes and admitting requirements.
• Check ID badges of people entering the facilities to verify legitimate admission.
• Provide information and directions to patrons and employees.
• Patrol and inspect the facility and report security and general maintenance problems to the proper authorities/departments.
• Maintain logs and records, complete paperwork, check company email communication daily, and use a computer terminal to input and retrieve data.  
• Process lost and found items.
• Observe and logs incidents, await the arrival of emergency personnel and direct them to the scene of the incident.  Render aid when appropriate.
• Must effectively manage the loading dock and communicate with Production staff on truck locations and needs.
• Monitor load ins of tours by checking tour credentials and issuing tour access badges and keys as needed.
• Must be able to effectively issue keys, radios, and other related equipment to staff.
• Responsible for package receiving and notification of packages to recipients via email.
• Dispatching of various departments for specific needs.
• Patrol assigned areas. Check for suspicious occurrences and enforce staff parking lot assignments.
• Respond to and investigate situations reported to the Security Department.
• Wear approved uniform assigned to the department.
• Other duties as assigned.

*Other duties may be assigned by the supervisor in support of departmental goals