Inside Sales Customer Support Specialist (Manufacturing)

Scion Staffing has been engaged to conduct a search for an Inside Sales Customer Support Specialist (Manufacturing) for a growing, specialized manufacturing organization supporting aerospace and defense clients. This is an onsite position based in Garland, Texas.

POSITION OVERVIEW:

The Inside Sales Customer Support Specialist (Manufacturing) will support customer service and inside sales operations by managing high-volume communications, processing orders, and coordinating across internal teams. This role plays a key part in ensuring accurate order entry, timely updates, and strong client relationships. The ideal candidate is highly organized, tech-savvy, and thrives in a fast-paced, detail-oriented environment.

PERKS:

• Competitive salary range of $60,000 – $70,000
• 100% employer-paid health insurance
• 401(k) with company match (50% up to 6%)
• Paid time off and vacation benefits
• Hands-on training and growth opportunity within a stable, essential industry

RESPONSIBILITIES:

• Manage high-volume customer communication via phone and email, ensuring timely and professional responses
• Process orders, purchase orders, and quotes while maintaining accuracy across systems
• Enter and track data within ERP and CRM systems, ensuring all activity is documented
• Coordinate production updates, order changes, and scheduling adjustments with internal teams
• Support invoicing, reporting, and documentation processes
• Resolve customer inquiries and issues while maintaining strong relationships

QUALIFICATIONS:

• Experience in customer service, administrative support, or inside sales within a fast-paced environment
• Strong technical aptitude with experience using CRM and/or ERP systems
• Excellent multitasking and organizational skills with strong attention to detail
• Professional communication skills, both written and verbal
• Ability to learn quickly and adapt in a technical or manufacturing environment

COMPENSATION AND BENEFITS:

This position offers a competitive base salary of $60,000–$70,000, along with a comprehensive benefits package including employer-paid health insurance, 401(k) with company match, paid time off, and long-term disability coverage.

ABOUT OUR SEARCH FIRM:

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.