What are the responsibilities and job description for the Account Manager position at Salt?
Associate Director, Account Management
Chicago | Hybrid | Full-Time
A global payments technology platform is looking to hire an experienced Associate Director of Account Management to lead and grow a portfolio of high-value, strategic enterprise clients.
This is a senior, commercially focused role where you will act as a trusted advisor to key partners, driving revenue growth, expanding account penetration, and strengthening long-term relationships across a complex, international client base.
The Role
- Own and grow a small portfolio of strategic enterprise accounts
- Identify and execute on revenue expansion opportunities (cross-sell / upsell)
- Build deep relationships with senior stakeholders and decision-makers
- Develop and deliver strategic account plans aligned to client objectives
- Lead contract negotiations, renewals, and commercial discussions
- Monitor account performance, market trends, and growth opportunities
- Partner cross-functionally to deliver tailored solutions and ensure client success
- Act as a senior presence within the commercial team, sharing best practices and mentoring others
What You Bring
- 10 years’ experience in account management, partnerships, or sales
- Strong background within payments, fintech, or adjacent industries
- Proven success managing and growing enterprise-level accounts
- Demonstrated ability to meet and exceed revenue targets
- Experience leading complex commercial negotiations
- Strong analytical mindset with the ability to translate insights into strategy
- Excellent communication skills and stakeholder management experience
- Comfortable operating in a fast-paced, international environment
Nice to Have
- Experience in SaaS, API-based products, or technology platforms
- Track record of influencing internal and external senior stakeholders
- A proactive, solutions-oriented mindset with a focus on continuous improvement
What’s on Offer
Competitive base salary plus bonus, hybrid working in Chicago, and a comprehensive benefits package including healthcare, retirement savings, learning and development support, wellbeing resources, and enhanced family leave.