What are the responsibilities and job description for the IT Technician position at Robert Half?
Job Details
Description
We are looking for an experienced IT Technician to join our team in San Antonio, Texas. In this role, you will provide comprehensive desktop support and assist with hardware and software maintenance across various systems. You will collaborate with teams to ensure seamless operations while adhering to company policies and ensuring a secure IT environment.
Responsibilities:
Resolve help desk tickets by troubleshooting computer and peripheral issues and providing necessary repairs or replacements.
Travel to store locations or connect remotely to address technical concerns and provide timely support.
Install, operate, and maintain IT equipment, ensuring optimal performance of desktops, laptops, tablets, and mobile devices.
Deploy and configure new computer systems, install software, and facilitate handoffs to store teams.
Perform regular testing of computer programs to identify security vulnerabilities and ensure maximum protection.
Terminate, label, and pull Cat 6 Ethernet cables through designated areas, including drop ceilings and counters.
Identify technology needs and propose recommendations to the Director of IT for enhancements.
Enforce IT policies and procedures based on security guidelines and corporate standards.
Manage department spending in alignment with budget strategies and seek purchasing discounts.
Participate in an on-call rotation every third week, providing support as needed.
Requirements
Minimum of 5 years of experience in IT support or a related field.
Proficiency in PC desktop workstation operations and maintenance.
Strong knowledge of Active Directory and Windows Server.
Hands-on experience with Windows 10 and desktop imaging.
Familiarity with point-of-sale systems and terminals.
Skilled in cabling, including network and Ethernet installations.
Competence in mobile device support and troubleshooting.
Ability to work effectively in a fast-paced environment and adhere to on-call schedules.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an experienced IT Technician to join our team in San Antonio, Texas. In this role, you will provide comprehensive desktop support and assist with hardware and software maintenance across various systems. You will collaborate with teams to ensure seamless operations while adhering to company policies and ensuring a secure IT environment.
Responsibilities:
Resolve help desk tickets by troubleshooting computer and peripheral issues and providing necessary repairs or replacements.
Travel to store locations or connect remotely to address technical concerns and provide timely support.
Install, operate, and maintain IT equipment, ensuring optimal performance of desktops, laptops, tablets, and mobile devices.
Deploy and configure new computer systems, install software, and facilitate handoffs to store teams.
Perform regular testing of computer programs to identify security vulnerabilities and ensure maximum protection.
Terminate, label, and pull Cat 6 Ethernet cables through designated areas, including drop ceilings and counters.
Identify technology needs and propose recommendations to the Director of IT for enhancements.
Enforce IT policies and procedures based on security guidelines and corporate standards.
Manage department spending in alignment with budget strategies and seek purchasing discounts.
Participate in an on-call rotation every third week, providing support as needed.
Requirements
Minimum of 5 years of experience in IT support or a related field.
Proficiency in PC desktop workstation operations and maintenance.
Strong knowledge of Active Directory and Windows Server.
Hands-on experience with Windows 10 and desktop imaging.
Familiarity with point-of-sale systems and terminals.
Skilled in cabling, including network and Ethernet installations.
Competence in mobile device support and troubleshooting.
Ability to work effectively in a fast-paced environment and adhere to on-call schedules.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $65,000 - $75,000
