What are the responsibilities and job description for the Application Support Engineer position at Robert Half?
We are looking for a skilled Application Support Specialist to join our Information Technology team in Minneapolis, Minnesota. This role is ideal for someone who is detail-oriented, thrives in a dynamic environment, and enjoys providing technical assistance to employees across all levels. The position offers opportunities for growth and collaboration while ensuring the smooth operation of various applications and systems.Responsibilities:Provide end user support & training Maintain and document end user support tickets along with other required applications.Record, analyze, and resolve user issues, documenting actions taken and processes followed.Identify ways to automate or improve user processes through analysis and technical insights.Develop and create technical manuals to help resolve problems Test programs, resolve errors, and implement necessary updates or modifications.Train users, address inquiries, and foster effective adoption of technology.Approve, schedule, and oversee the installation and testing of new software products or updates.
Salary : $70,000 - $80,000
