Multi-Venue Live Event Concessions Operations Manager

About the Opportunity

We are seeking a hands-on, highly organized Multi-Venue Live Event Concessions Operations Manager to oversee food and beverage operations across several premier entertainment venues throughout the Colorado market.

This is not a traditional restaurant management role. This position is responsible for leading large-scale live event food operations, ensuring exceptional execution during concerts, festivals, sporting events, and other high-volume entertainment experiences.

The ideal candidate is a strong operational leader who thrives in fast-paced environments, understands food safety and compliance at a high level, and can effectively lead teams through high-pressure event execution.

Key Responsibilities

Multi-Venue Operations Leadership

• Oversee concession operations across multiple entertainment venues throughout the region.
• Travel between venues to support event execution and operational consistency.
• Ensure all locations maintain company standards, partner requirements, and guest service expectations.
• Serve as the primary operational leader during live events.

Event Execution

• Manage food and beverage operations during concerts, festivals, sporting events, and special events.
• Coordinate staffing, setup, service execution, and event breakdown.
• Ensure efficient service during peak-volume periods while maintaining product quality.
• Monitor guest experience and resolve operational issues in real time.

Team Leadership & Staffing

• Lead, coach, and develop a team of approximately 30 event staff members.
• Maintain proper staffing levels through recruiting, hiring, scheduling, and retention efforts.
• Create and manage event schedules and seasonal staffing plans.
• Foster a culture of accountability, professionalism, and teamwork.

Food Safety & Compliance

• Maintain strict adherence to all food safety, sanitation, and health department regulations.
• Ensure compliance with venue-specific operating standards and third-party partner requirements.
• Verify proper food handling, storage, cleanliness, and safety procedures are consistently followed.
• Ensure required certifications and training standards are maintained across all shifts.

Inventory & Logistics

• Manage inventory levels and ensure products are available for all scheduled events.
• Coordinate product movement between venues when necessary.
• Receive deliveries and oversee storage and inventory organization.
• Monitor food usage and waste, adjusting ordering and production levels accordingly.
• Communicate supply needs and special ordering requirements to leadership.

Operational Excellence

• Ensure proper opening and closing procedures are followed at every event.
• Utilize and improve operational checklists and systems.
• Monitor equipment functionality and coordinate maintenance needs.
• Maintain detailed event logs documenting staffing, operational issues, inventory concerns, guest feedback, and equipment performance.
• Communicate all significant operational issues and opportunities to senior leadership.

Qualifications

• 3 years of restaurant, concessions, catering, hospitality, or food service management experience.
• Multi-unit, multi-venue, or high-volume operational leadership experience strongly preferred.
• Experience in live events, sports venues, amphitheaters, entertainment venues, catering, or high-volume QSR environments is highly desirable.
• Strong knowledge of food safety regulations and compliance standards.
• Experience managing labor, scheduling, staffing, and operational logistics.
• Ability to remain calm and decisive in high-pressure environments.
• Strong communication, leadership, and problem-solving skills.
• Self-motivated and capable of working independently with minimal supervision.
• Valid driver's license and willingness to travel between venues as needed.

Ideal Candidate Profile

The successful candidate will be:

• A hands-on operational leader rather than a desk manager.
• Comfortable working evenings, weekends, and event-driven schedules.
• Skilled at managing multiple priorities simultaneously.
• Highly organized with exceptional attention to detail.
• Passionate about delivering outstanding guest experiences.
• Adaptable, resourceful, and capable of leading through fast-changing event environments.
• Able to build strong relationships with staff, venue partners, and vendors.

Compensation & Benefits

• Competitive salary based on experience
• Monthly travel allowance
• Career growth opportunities
• Leadership role with significant autonomy
• Dynamic and exciting live-event work environment
• Opportunity to oversee operations at some of the region's premier entertainment venues