General Manager

We are seeking a high-energy, results-driven General Manager to lead operations at our high-volume, fast-casual restaurant location in the Alton, IL area. As General Manager, you'll lead the restaurant's success, oversee daily operations, manage financial performance, and foster a culture of exceptional guest service and team development.

Key Responsibilities

Operational Excellence: Oversee daily restaurant operations to ensure smooth service, food safety compliance, and adherence to brand standards.

Financial Accountability: Manage the restaurant's P&L, control labor and food costs, drive sales growth, and implement cost-saving initiatives.

Team Leadership & Development: Recruit, onboard, train, and develop team members and shift leaders while fostering a positive, accountable culture.

Guest Experience: Ensure exceptional guest satisfaction by maintaining high service standards and resolving customer concerns promptly and professionally.

Inventory & Supply Chain: Monitor inventory levels, place accurate vendor orders, and minimize waste to maximize profitability.

Qualifications

Experience: 2 to 5 years of restaurant management experience as a General Manager or high-performing Assistant General Manager within a high-volume fast casual or QSR environment.

Financial Acumen: Strong understanding of restaurant metrics, inventory management, labor scheduling, food cost control, and P&L management.

Leadership Style: Hands-on leader who leads by example, thrives in a fast-paced environment, and builds high-performing teams.

Certifications: Valid ServSafe Manager Certification (or equivalent food safety certification) required.

Schedule Flexibility: Ability to work evenings, weekends, and holidays as business needs require.

What We Offer

• Competitive base salary
• Health benefits package
• Performance-based bonus opportunity
• Career growth and advancement opportunities
• Supportive and team-oriented work environment*