What are the responsibilities and job description for the Front Desk Receptionist position at Residence Inn by Marriott?
Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires excellent communication skills, strong organizational abilities, and proficiency in office management software.
Duties
- Greet and welcome visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls to appropriate personnel while maintaining phone etiquette.
- Perform data entry tasks, ensuring accurate record-keeping and filing of documents.
- Provide clerical support including typing, proofreading documents, and managing correspondence.
- Maintain an organized front desk area and ensure office supplies are stocked.
- Handle customer inquiries and provide support to clients in a timely manner.
- Collaborate with team members to ensure smooth office operations.
Requirements
- Previous experience in a front desk or receptionist role is preferred.
- Strong customer service skills with the ability to handle inquiries professionally.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Excellent organizational skills with attention to detail.
- Ability to manage time effectively and prioritize tasks efficiently.
- Bilingual candidates are encouraged to apply as it is a valuable asset for communication with diverse clients.
- Familiarity with office management practices and clerical experience is a plus.
- Experience with dental or medical reception duties is advantageous but not mandatory.
- Strong computer literacy with the ability to learn new software quickly. Join our team as a Front Desk Receptionist where you can contribute to creating a welcoming environment while honing your administrative skills in a dynamic workplace!
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Work Location: In person
Salary : $16 - $17