What are the responsibilities and job description for the Housekeeping Lead position at Residence Inn by Marriott?
Essential Functions and Responsibilities of the job include but are not limited to:
- Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
- Communicate effectively with guests and fellow team members.
- Be proficient at all Housekeeping systems and processes.
- Direct the housekeeping team and act as a liaison between housekeeping team and General Manager.
- Clean guestrooms to DKN Hotels' standards.
- Follow DKN Hotels' policy for room amenities.
- Turn items left in guestrooms into Lost & Found.
- Maintain complete security of keys checked out. Never leave property with a key.
- Report any maintenance items that need immediate attention.
- Provide assistance to other team members and departments to contribute to the best overall performance of the department and hotel.
- Deliver DKN's "Home Away From Home" experience
- Perform other duties as assigned, requested or deemed necessary by management.
*Management retains the discretion to add or change the duties of the position at any time. *
Supervisory Responsibility:
Responsible for supervision of housekeeping team.
Independent Judgment Used:
Frequently within the guidelines established by management and to the extent of operating within DKN Hotels' policies and procedures.
Pay: $ $22.00 per hour
Expected hours: No more than 40.0 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Experience:
- Hotel: 2 years (Required)
Ability to Commute:
- Rancho Cucamonga, CA Preferred)
Work Location: In person
Salary : $22