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Care Manager for SOS-CTI Program

Rehabilitation Support Services, Inc. (RSS)
Kingston, NY Full Time
POSTED ON 12/9/2025 CLOSED ON 1/24/2026

What are the responsibilities and job description for the Care Manager for SOS-CTI Program position at Rehabilitation Support Services, Inc. (RSS)?

Rehabilitation Support Services, Inc. is currently hiring care managers for our Ulster County SOS team.

Hours: Sunday-Wednesday or Wednesday–Saturday (4/10-hour shifts w/ 3 days off)

Safe Options Support Teams (SOS) CTI Teams are comprised of licensed clinicians, care managers and peers. Services are provided to members for up to 12 months, pre- and post-housing placement, with an intensive initial outreach and engagement period that includes multiple visits per week. Members learn self-management skills and master activities of daily living on the road to self-efficacy and recovery. The teams’ outreach facilitate connection to treatment and support services.

The SOS CTI Teams follow the CTI model – a time-limited, evidence-based service that helps vulnerable individuals during periods of transitions. The teams serve individuals as they transition from street homelessness to housing. CTI promotes community integration, self-advocacy, and continuity of care by ensuring that the member has strong ties to their professional and non-professional support systems during these critical periods. It is a team-based model that incorporates professionals and peers. The team works with recipients and their support networks to build skills and strengthen supports so that the SOS is able to transfer care and terminate SOS services in 12 months or less.

SOS CTI Teams work in close collaboration with other homeless outreach providers, DSS, DCS, SPOA, hospitals and others to ensure that those individuals who are in greatest need for this intensive service are identified, referred, and immediately connected to services.

Duties include but are not limited to:

· Community outreach and engagement where individuals experience homelessness may be living.

· Assisting with connection to benefits and services to promote successful transition into housing

· Completion of assessments and care plans

· Assisting with identification and connection to informal supports in the community

· Providing advocacy and coordination to assist with maintaining services and benefits for an assigned caseload.

· Assisting with crisis intervention

· Work closely with team members to provide high quality care to the individuals served

Education/Experience:

Minimum of an Associate’s degree in a related field and 2 years of experience providing services to individuals experiencing mental illness, substance use or working directly with individuals or families who are experiencing homelessness.

Or

Bachelor’s degree in a related field and one year of experience providing services to individuals experiencing mental illness, substance use or working directly with individuals or families who are experiencing homelessness.

Other Requirements:

Valid NYS driver's license and successful clearance by Justice Center and New York State Office of Children and Families Statewide Central Register Database clearance.

Benefits:

Excellent benefits offered including medical, dental, vision, 401K, 403b and flexible spending account.

Paid holidays, vacation, sick and personal time

Access to agency vehicle

Mileage Reimbursement

Rehabilitation Support Services wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion, and equal opportunity practices.

This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews.

EOE

Job Type: Full-time

Pay: $47,000.00 - $52,000.00 per year

Benefits:

  • 401(k)
  • 403(b)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Mileage reimbursement
  • Paid sick time
  • Paid time off
  • Parental leave
  • Vision insurance

Work Location: In person

Salary : $47,000 - $52,000

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