What are the responsibilities and job description for the Application Support Specialist position at Refactor Talent?
**Only Open To W2 Candidates**
We’re seeking to connect a Application Support Specialist with a leading organization in the judicial field on a contract basis. The role is in-person and located in Troy, MI. As an Application Support Specialist, you will have the opportunity to join a passionate, motivated team and leverage your expertise in supporting the technical needs of District Court staff while Court is in session.
Pay: $20-25/hour
Key Responsibilities:
- Troubleshoot and provide light desktop support for court staff, resolving daily technology issues, especially during court sessions.
- Enter and escalate support tickets to County IT for advanced technical problems.
- Learn and support court-specific technologies, including the MiFILE application and audio/visual systems.
- Serve as an on-site technology resource at the District Court, ensuring smooth operations during court hours.
Qualifications:
- Minimum of 2 years of experience in desktop support or technical troubleshooting, preferably in a judicial or legal environment.
- Proficient in supporting business users with specific software applications, including MiFILE, audio/visual, and recording equipment.
- Ability to quickly learn and navigate court-specific technologies and line-of-business systems.
- Strong communication skills to interface effectively with judicial staff, County IT, and the public.
If this role is an ideal fit for you, we want to hear from you. Refactor Talent is committed to connecting top talent with incredible opportunities. We would like to help you succeed as you navigate your career search. If you’re interested, we encourage you to send your resume to molly@refactortalent.com
Salary : $20 - $25