Program Manager

Our manufacturing client is seeking a highly driven and relationship-oriented Senior Program Manager to support one of their largest strategic customers. This role requires a confident communicator, a trusted client partner, and a culture builder who thrives in a collaborative, high-energy environment. The ideal candidate brings strong program leadership, operational excellence, and a personality that clients naturally gravitate toward. This is an opportunity to work under an inspiring leader who values creative thinking, aligned vision, and a unified approach to success.

What YOU get to DO in this exciting role:

• Oversee all operational aspects of high-risk or complex programs with no supervision, serving as the primary liaison between internal teams, leadership, and key customer stakeholders.
• Establish and manage comprehensive program plans and schedules for New Product Introduction (NPI) initiatives and program changes.
• Coordinate workflows across cross-functional teams to ensure alignment with program schedules, deliverables, and customer expectations.
• Track and report on program status, budgets, schedule progress, risks, quality, and mitigation actions.
• Maintain program profitability through active cost management, monitoring cost-reduction opportunities, and supporting financial processes including A/R, PPV, and E&O assessments.
• Lead internal and customer-facing meetings to communicate status updates, highlight risks, and ensure ongoing alignment.
• Support materials, planning, production, and quality teams to ensure readiness and timely responsiveness to customer requirements, including RMAs.
• Contribute to strategic planning and make key decisions regarding program direction, resourcing, and operational priorities.
• Collaborate with Business Development to identify and support revenue-growth opportunities such as NRE, next-generation products, and new design initiatives.
• Drive process improvement initiatives and identify systemic issues impacting quality, cost, or delivery.
• Review and support contractual commitments, identify necessary SOW adjustments, and participate in contract discussions when required.
• Mentor and support Program Managers, assist with onboarding, and provide performance insights to leadership.

What you NEED to SUCCEED in this high-impact role:

• Bachelor’s degree in Business preferred, or 10 years of relevant experience in contract manufacturing within program management, engineering, or sales.
• Advanced technical understanding of electrical and mechanical engineering concepts, design processes, and quality documentation systems.
• Solid knowledge of PCBs, electrical cables, components, drawings, specifications, testing procedures, and qualification requirements.
• Strong leadership, communication, and organizational skills, with the ability to manage multiple priorities and work under tight timelines.
• Demonstrated problem-solving ability and sound judgment in decision-making.
• Advanced proficiency with Microsoft Office tools including Excel, Word, PowerPoint, and Project.

What's in it for YOU?

• Competitive salary in a highly visible and influential role.
• Direct partnership with a major client and an opportunity to serve as a trusted customer advocate.
• Work under an empowering leader who values creative thinking and a unified organizational mission.
• Meaningful involvement in company-wide initiatives and culture-building efforts.
• Opportunities to mentor other Program Managers and influence organizational development.
• A collaborative, energetic environment centered on trust, teamwork, and operational excellence.