What are the responsibilities and job description for the PATIENT SERVICES COORDINATOR position at Radiology Associates of Ocala?
Join our team and make a difference in patient care every day!
Location: Ocala, FL
Job Type: Full Time Position
About Us
Radiology Associates is a trusted leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive and professional environment. Join a collaborative, purpose-driven team making a real impact across our Florida communities through innovation in healthcare.
Position Overview
We are seeking a Patient Services Coordinator to join our fast-paced outpatient imaging center in Ocala, FL. In this role, you’ll be the first point of contact for patients and play a vital part in ensuring a positive and efficient experience. You will handle patient registration, verify insurance information, and provide exceptional customer service in a professional and compassionate manner.
Key Responsibilities
Greet and assist patients in a courteous and professional manner
Collect copays, deductibles, and outstanding balances
Review scheduled appointments and radiology orders for accuracy
Verify insurance information and obtain necessary authorizations
Accurately enter demographic and insurance data into the system
Answer multi-line phones and direct calls appropriately
Provide excellent customer service, addressing patient needs and questions
Qualifications
High School Diploma or GED required
Minimum 1 year of experience in a medical office or healthcare setting
Strong computer and data entry skills
Excellent communication and customer service abilities
Knowledge of medical terminology preferred
Familiarity with Medicare, Medicaid, PPOs, and HMOs a plus
Additional Information
Equal Opportunity Employer – We comply with all applicable federal, state, and local laws.
Drug-Free & Tobacco-Free Workplace – We are committed to a safe and healthy environment.
E-Verify Participant – We participate in E-Verify to confirm work eligibility in the U.S.