What are the responsibilities and job description for the Patient Services Coordinator position at Choice Rehab LLC?
Keep Care Moving. Make a Difference Behind the Scenes.
At Choice Health at Home, exceptional patient care starts with exceptional coordination. We're looking for a detail-oriented, organized, and compassionate Patient Services Coordinator (PSC) to help ensure our patients receive timely, seamless home health services.
If you thrive in a fast-paced environment, enjoy solving problems, and love being the connection between patients and caregivers, we'd love to have you on our team.
What You'll Do
As a Patient Services Coordinator, you'll play a vital role in keeping our clinical team organized and our patients cared for by:
- Coordinating and scheduling home health visits for clinicians
- Prioritizing new patient admissions to ensure timely starts of care
- Communicating with nurses, therapists, patients, physicians, and referral partners
- Managing scheduling workflows within our electronic medical record system
- Providing outstanding customer service to patients and healthcare professionals
- Assisting with medical records functions through cross-training as a Medical Records Specialist
- Supporting quality improvement initiatives and agency operations
- Helping ensure every patient receives the highest level of coordinated care
Clinical (LVN/LPN) candidates may also have the opportunity to perform patient visits as assigned.
What We're Looking For
- High school diploma or equivalent required
- LVN/LPN license preferred but not required
- One year of home health or hospice experience preferred
- Strong organizational, multitasking, and communication skills
- Experience working in a fast-paced healthcare environment is a plus
- Reliable transportation and valid driver's license
- CPR certification required only if performing patient visits
Why Join Choice Health at Home?
✨ Join a mission-driven team dedicated to exceptional patient care
🤝 Supportive leadership and collaborative work environment
📈 Opportunities for professional growth and advancement
🏥 Comprehensive Medical, Dental & Vision Insurance
💰 401(k) with company match and immediate vesting
🌴 Paid Time Off & Paid Holidays