What are the responsibilities and job description for the Care Coordinator position at Quik Hire Staffing?
- Job Title: Care Coordinator
- Location: Queens, New York, United States
- Job Type: Full-Time (Night Shift: 7 PM – 7 AM)
Purpose
Community Care Management programs provide support to individuals with chronic medical and behavioral health conditions. The goal is to help members access and coordinate medical, behavioral, and social services to improve health outcomes and stability.
Position Overview
Care Coordinators work in a field-based setting across community locations in NYC. They assess needs, develop individualized care plans, coordinate services, and support members in accessing healthcare and community resources.
Key Responsibilities
- Conduct periodic health and psychosocial assessments
- Develop and update individualized care plans with members and caregivers
- Coordinate medical, behavioral health, and social services
- Track referrals and service engagement using electronic systems
- Support members in attending appointments and managing care plans
- Conduct community-based outreach and follow-ups
- Respond to member needs, including escalation-based crisis support
- Maintain accurate and timely documentation
- Collaborate with interdisciplinary care teams
Qualifications
- Bachelor’s degree in Social Work, Psychology, Nursing, or related field
- Equivalent education and experience in care coordination or human services
- Experience working with chronically ill or high-need populations preferred
- Second language skills (Spanish, Russian, or Creole) preferred
Skills
- Strong communication and interpersonal skills
- Case management and care coordination ability
- Organizational and time management skills
- Ability to work independently and in teams
- Strong attention to detail and documentation skills
Work Environment
- Field-based role across NYC community settings (homes, hospitals, clinics, agencies)
- Combination of office and field work
- Requires travel within NYC and carrying light field equipment
- May require escalation-based after-hours support
Employment Details
- Employment Type: Full-time (to be confirmed)
- Location: New York City, USA
Equal Opportunity Statement
We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender identity, sexual orientation, or any other protected status under applicable law.
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