Receiving Floater

Quality Gold, Inc. is a family-owned global company founded in 1979.  We are headquartered in Fairfield, Ohio, and operate within the United States, Canada, and India.  As a wholesale distributor and manufacturer, we offer more than 165,000 jewelry and gift products that are available to ship same day, and more than 150,000 items available via special order.  We actively serve more than 15,000 retailers across the United States, its territories, and Canada.

At Quality Gold, we're not just about delivering high-quality solutions and services in the jewelry wholesale industry – we're about growth and innovation.  As a company that's constantly expanding, we're at the forefront of technology, providing cutting-edge services to our ever-growing clientele.  Our business has been built on a commitment to provide the largest selection of products, the best service, and the best value to our customers.  We're looking for energetic and dedicated team players to contribute to our upward trajectory and play a key role in our journey towards even greater success.

BENEFITS: We offer a comprehensive benefits package that includes the following:

Medical, dental, and vision insurance, company-paid life insurance, and short/long-term disability insurance are all available to you on the first month following your start date.  Over two weeks of Paid Time Off (PTO) that starts accruing on your first day of employment and increases after six years of service.  Company 401(K) program with company matching that you are eligible to participate in the first month following three months of employment.  Profit sharing, supplemental insurance, adoption assistance, employee discount, referral program, employee assistance program, and more!

SUMMARY: This position is expected to learn and execute all aspects of the receiving department.  Sort and route inbound packages to proper locations and enter invoice data into the company database to help ensure accurate tracking and routing of inbound packages.  Responsible for the overall accuracy and accountability of inbound vendor shipments of product according to the purchase order.  Receive and verify the accuracy of incoming vendor shipments by confirming quality and quantity and entering them into the company database for accurate inventory records. 

ESSENTIAL FUNCTIONS:

• Sort and deliver incoming product from suppliers according to internal distribution location.
• Open and enter into the company database the shipping tracking number, details of the invoice and assign an internal control number.
•  Contact the supplier by email and ensure receipt of the invoice when the invoice is not present with the inbound package.
• Scan all invoices, upload them to the company database, and send them to the accounting department.
• Maintain and order Polybags, labels and packaging from supplier or internal sources.
• Receive and visibly inspect incoming product from vendors, and quality-control each item to ensure quality standards are met, and the product is accurate based on the purchase order, country of origin, and catalog descriptions.
• Count and enter product quantities into the company database using the correct product SKU.
•  Work with consumer packaging to package and label products according to specific account specifications for product shipment preparation.
• Reconcile incoming product invoice data with the purchase order.
• Enter vendor style numbers into the company database and verify accuracy against the invoice and company style (control) numbers, including researching purchase orders and style numbers.
• Contact and resolve invoice, shipping, and product discrepancies and defects with vendors and document notes and product return information into the database system.
• Update Customer on product shortages, delays, or any issues regarding the shipment of product.
• Contact and resolve invoice discrepancies with vendors and document notes into the database system regarding any issues with shipment and product discrepancies.
• Prioritize based on product allocation and current stock levels and distribute products to vendor account-specific staff.
• Place product into bags according to the specified instructions and print and place product-identifying labels on the bags for the product to be stocked in its proper location.
• Clean work area and replenish supplies as needed
• Regular attendance and compliance with the Company's handbook policies and procedures.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below represent the knowledge, skill, and ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPETENCIES

• Strong attention to detail and accuracy when reviewing product, data, and documentation.
• Ability to identify errors, research discrepancies, and problem-solve effectively.
• Knowledge of jewelry products (e.g., stone settings, precious metals, stones, weights, sizes) or the ability to learn and retain product information.
• Ability to read units of measurement using a ruler and millimeter gauge.
• Basic mathematical and counting skills, including understanding basic debit and credit concepts.
• Excellent data entry skills, with the ability to accurately enter and maintain information in computer databases and company software systems.
• Ability to analyze data and retain information for the purpose of sorting, distributing, and routing packages or products to the correct location or receiver.
• Strong organizational skills with the ability to manage time efficiently.
• Verbal and written communication skills, including the ability to read and understand English.
• Ability to work both independently and as part of a team.

PHYSICAL DEMANDS

• Ability to occasionally lift and carry items weighing up to 35 pounds.
• Ability to sit and/or stand for extended periods of time throughout the workday, with occasional twisting or turning at a workstation.
• Requires walking on a level surface for short or long periods throughout the day.
• Frequent use of vision to view small print, product details, computer screens, and printed materials for the majority of the day.
• Ability to distinguish colors in various forms to verify product specifications.
• Frequent use of keyboard, mouse, and RF hand scanner.
• High use of fine motor skills, including grasping and pinching, for extended periods of time.
• Occasional bending, stretching, twisting, pushing, and reaching.

WORK ENVIRONMENT: This position is working at a workstation in an indoor, climate-controlled area within the secure warehouse.  Dust from packages and noise from warehouse machinery are prevalent throughout the warehouse.  This position uses typical office equipment, including a computer, monitor and keyboard, mouse, filing cabinets, printers, scale, loop, millimeter gauge, calculator, and ruler.

Individuals working in the "secure area" must follow the Company's Secure Area Dress Code and Security policies and procedures.  All clothing must be free from metal, and no metal may be worn into the secure area of the building.  Any metal inside or outside the body due to a medical condition must be visually inspected, or reasonable accommodations may be made.

POSITION TYPE AND EXPECTED HOURS OF WORK: Flexible full-time hours with an eight-hour shift between 8:00 a.m. and 6:00 p.m.  Some Saturdays or overtime hours may be required during peak seasons.

TRAVEL: No travel required.

REQUIRED EDUCATION AND EXPERIENCE:

• High School diploma or GED
• Microsoft Excel

PREFERRED EXPERIENCE:

• Previous experience in a Receiving role or similar capacity requiring attention to detail. 

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Quality Gold, Inc. prohibits discrimination and harassment of its employees or applicants based on a person’s age, disability, gender, gender identity or expression, sexual orientation, national origin, race, color, religion, veteran status, marital status, genetic information, or any other protected group status. 

OTHER DUTIES: This job description is not intended to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities.  Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Quality Gold participates in the Department of Homeland Security and Social Security Administration’s E-Verify program.  E-Verify