HWS Complimentary Services Attendant

JOB LOCATION: Homewood Suites by Hilton Santa Fe North

REPORTS TO: Assistant General Manager

DEPARTMENT: Food & Beverage

FLSA STATUS: This is a part-time, hourly; non-exempt position

TYPICAL WORK SCHEDULE (DAYS/HRS PER WEEK): TBD

JOB PURPOSE: Will prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.

ESSENTIAL FUNCTIONS:

• Carry food, dishes, trays, or silverware from the pantry to serving counters.
• Set up attractive food displays and maintain cleanliness to ensure food safety.
• Wipe tables or seats with dampened cloths.
• Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
• Clean up spilled food, drink, or broken dishes, and remove the trash.
• Maintain adequate supplies of items such as clean glassware, dishes, or trays.
• Fill beverage and ice dispensers.
• Stock cabinets or serving areas with condiments and refill condiment containers.
• Locate and provide items requested by guests.
• Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices
• Practice safe work habits and use required safety equipment.
• Ensure overall guest satisfaction.
• Other duties as assigned.

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

• Food sanitation certification a plus and required within 90 days of employment.
• Previous food and beverage experience a plus preferred or equivalent training.
• Ability to multi-task.
• Work schedule varies and may include working on holidays and weekends. Shifts will start as early as 5:30 am.
• Must have a flexible work schedule. Will often include weekends and holidays

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

• High School Diploma or GED.
• Must follow safety precautions and requirements
• Must be at least 18 years of age

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Standing/Walking, 100%
• Requires standing for extended periods, walking, pushing, lifting up to 25 lbs.
• Ability to move throughout building, bend, stoop, and reach on a continuous.
• Exposure to cigarette smoke, noise, and some cleaning chemicals
• Ability to move throughout building, bend, stoop, and reach on a continuous.
• Restaurant dining room setting. Shift work required. Required to work weekends, holidays, and overtime.

DISCLAIMER STATEMENT: This job description lists the primary duties and responsibilities required of the employee. An employee to perform tasks other than those listed to meet business needs.