HWS Complimentary Services Attendant

JOB LOCATION: Homewood Suites by Hilton Santa Fe North

REPORTS TO: Assistant General Manager

DEPARTMENT: Food & Beverage

FLSA STATUS: This is a part-time, hourly; non-exempt position

TYPICAL WORK SCHEDULE (DAYS/HRS PER WEEK): TBD

JOB PURPOSE:  Will prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.

ESSENTIAL FUNCTIONS:

•          Carry food, dishes, trays, or silverware from the pantry to serving counters.
•          Set up attractive food displays and maintain cleanliness to ensure food safety.
•          Wipe tables or seats with dampened cloths.
•          Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
•          Clean up spilled food, drink, or broken dishes, and remove the trash.
•          Maintain adequate supplies of items such as clean glassware, dishes, or trays.
•          Fill beverage and ice dispensers.
•          Stock cabinets or serving areas with condiments and refill condiment containers.
•          Locate and provide items requested by guests.
•          Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.
•          Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
•          Follow sustainability guidelines and practices
•          Practice safe work habits and use required safety equipment.
•          Ensure overall guest satisfaction.
•          Other duties as assigned.

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

•          Food sanitation certification a plus and required within 90 days of employment.
•          Previous food and beverage experience a plus preferred or equivalent training.
•          Ability to multi-task.
•          Work schedule varies and may include working on holidays and weekends. Shifts will start as early as 5:30 am.
•          Must have a flexible work schedule. Will often include weekends and holidays

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

• High School Diploma or GED.
•          Must follow safety precautions and requirements
•          Must be at least 18 years of age

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: 

•          Standing/Walking, 100%
•          Requires standing for extended periods, walking, pushing, lifting up to 25 lbs.
•          Ability to move throughout building, bend, stoop, and reach on a continuous.
•          Exposure to cigarette smoke, noise, and some cleaning chemicals
•          Ability to move throughout building, bend, stoop, and reach on a continuous.
•          Restaurant dining room setting.  Shift work required.  Required to work weekends, holidays, and overtime.

DISCLAIMER STATEMENT:  This job description lists the primary duties and responsibilities required of the employee.  An employee to perform tasks other than those listed to meet business needs.