Customer Service Associate

Location: San Francisco, CA
Work Schedule: Full Time, Onsite
Compensation: $21.00 per hour | $43,000 - $45,000 annually (Contract to Hire)

Position Summary:

We are seeking enthusiastic and detail-oriented Customer Service Associates to join our team on a temporary basis with the opportunity for permanent placement. In this role, you will support daily retail operations, assist customers with their pickup orders, and help maintain an organized and inviting store environment. This position is ideal for individuals with retail experience who enjoy engaging with customers and contributing to a seamless shopping experience.

Key Responsibilities:

• Support customer pick-up locker system to accurately fulfill orders.
• Restock shelves, update displays, and ensure the store remains clean and well-organized.
• Assist with runner duties by picking up and returning frames to support sales floor and fitting areas.
• Manage backroom operations including stock replenishment and visual merchandising.
• Support BOPIS (Buy Online, Pick Up In Store) and locker pickup services efficiently.
• Perform opening and closing cleaning or housekeeping tasks to maintain store standards.
• Provide friendly, clear communication with customers and team members.
• Operate POS systems, tablets, scanners, and order check devices (such as iPads).
• Manage physical tasks like standing for periods and running errands around the store.

Required Qualifications:

• Minimum of 1 year of retail or customer service experience.
• Strong communication skills with the ability to convey information clearly and simply.
• Ability to handle stock accurately and efficiently, maintaining organization.
• Comfortable with technology such as POS systems, tablets, and scanners.
• Physical stamina to stand for extended periods and perform runner duties.
• Quick learner with a detail-oriented mindset and great teamwork skills.

Preferred Skills & Experience:

• Experience in retail environments such as apparel, eyewear, electronics, or sportswear.
• Background in stock management, backroom operations, or visual merchandising.
• Familiarity with locker pick-up processes and in-store customer support.
• Experience supporting sales floors or fitting rooms.
• Ability to perform opening and closing duties including cleaning or housekeeping.

At Premier Talent Partners, we are a people-centered recruitment firm with a strong focus on skills-based hiring. We specialize in placing individuals in roles ranging from entry-level to VP level across various fields, including Customer Success, Sales & Marketing, Finance & Accounting, Administrative, HR, Operations, and Technology. Our expertise spans contract/temporary, temporary-to-permanent, permanent, and employer-of-record services, and we are committed to equitable & inclusive hiring practices on a national scale.

Benefits: Eligible employees may have access to benefits including medical, dental, vision, paid time off, paid holidays, and other company-sponsored programs, subject to eligibility requirements. (If this is a contract role: This position is not eligible for company-sponsored benefits unless otherwise required by law.)

If you have an interest in exploring other positions similar to this one, please note that compensation ranges and benefits offerings may vary by role and assignment.

We do consider applications from qualified candidates with prior arrests and conviction records, in accordance with applicable regulations.

Work authorization: At this time, we are unable to offer employment sponsorship.

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