Client Onboarding Specialist

Piper Companies is seeking a Client Onboarding Specialist to support an enterprise organization within the technology services sector. The Client Onboarding Specialist will focus on successfully onboarding customers onto a new platform, ensuring a seamless transition and delivering an exceptional client experience from kickoff through completion.

Responsibilities of the Client Onboarding Specialist:

• Lead onboarding sessions for new clients transitioning to the platform
• Configure client accounts and ensure proper system setup
• Educate clients on platform features and functionality
• Partner with internal teams to ensure timely and accurate onboarding execution
• Monitor client satisfaction and proactively address any concerns
  
  

Qualifications of the Client Onboarding Specialist:

• 1–3 years of experience in onboarding, account management, or client success
• Strong interpersonal and customer-facing skills
• Technically proficient with the ability to learn systems quickly
• Excellent communication, organization, and time management skills
• Ability to thrive in a collaborative, fast-paced environment
  
  

Compensation for the Client Onboarding Specialist includes:

• Salary range: $50,000 – $65,000 depending on experience
• Hybrid schedule (1 day onsite per week in RTP, NC)
• Comprehensive benefits package including medical, dental, vision, and PTO
  
  

This job opens for applications on 06/17/2026. Applications for this job will be accepted for at least 30 days from the posting date.