Vulnerability Remediation Coordinator

Peak Performers has partnered with a Texas State Agency to assist in their search for a temporary Vulnerability Remediation Coordinator in Austin, Tx. In this position, you will be responsible for coordinating, tracking, and facilitating the remediation of server vulnerabilities that fall outside standard patching schedules

Major duties

• Review, triage, and manage vulnerability remediation assignments within ServiceNow IT Remediation Workspace.
• Coordinate remediation efforts for vulnerabilities that cannot be addressed through normal patch cycles (e.g., emergency, high-risk CVEs, exceptions, or special remediation scenarios).
• Serve as the central point of coordination between Server Operations, Security (CSOC), and other impacted teams throughout the remediation lifecycle.
• Track remediation status, dependencies, and outstanding actions to ensure vulnerabilities progress to closure in accordance with policy and risk priorities.
• Ensure remediation activities align with the Vulnerability Remediation Process and supporting work instructions.
• Create, manage, and update: Vulnerability Remediation Tasks (VUL), Associated Change Requests, and Related Configuration Items (CIs)
• Ensure accurate documentation of remediation plans, implementation steps, validation outcomes, and rollback plans within ServiceNow records.
• Validate that vulnerability remediation tasks meet ServiceNow process requirements and audit expectations before change submission.
• Coordinate remediation sequencing across multiple server platforms and support teams using ServiceNow workflows and assignment rules.
• Prepare and submit Normal and Standard Change Requests for vulnerability remediation activities.
  
  

What are we looking for?

• 3 years of experience coordinating enterprise server vulnerability remediation across Windows Server, Linux Server, and Citrix environments.
• 3 years of hands-on experience using ServiceNow, including Change Management and IT Remediation Workspace.
• 3 years of experience supporting change management processes, including preparing and presenting changes to CAB.
• 3 years of experience managing multiple parallel remediation efforts with strong organization and cross-team coordination.
• 1 year of experience supporting vulnerability remediation in government, regulated, or large enterprise environments.
• 1 year of experience working with CSOC, Infrastructure, Application, audit, or compliance teams on remediation tracking and evidence collection.
• 1 year of experience coordinating high-risk, exception-based, emergency, or out-of-band vulnerability remediation.
  
  

Exciting Opportunity Details

• Rate: $60.00/hour
• W2 Contract
• Worksite Location: Austin, Tx 78744
• Hybrid
• Contract Length: 1 Year
  
  

The Peak Performers difference

• Excellent medical health, dental & vision insurance at 60 days
• Our employees may choose to participate in a 403(b) retirement plan
• Qualified applicants with chronic medical conditions and/or disabilities receive priority placement
• We pay weekly through direct deposit
• In business since 1994 and thousands of job placements
  
  

All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws.

Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.

Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. Peak Performers does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.

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