IT Support Specialist - San Antonio

Our client, a respected Texas public sector organization, is seeking an Information Technology Support Specialist II to support day-to-day IT operations in a hands-on help desk environment. This is a great opportunity for someone early in their IT career who enjoys troubleshooting hardware and software issues, assisting users, and contributing to reliable technology services that support important public programs.

The Team You Will Be Joining

This organization coordinates statewide disaster preparedness, response, recovery, and mitigation efforts to help protect Texans during emergencies and natural disasters. You will join a collaborative IT support team responsible for maintaining computer systems, supporting employees with technical issues, and ensuring equipment and systems run efficiently. The team plays a critical role in keeping daily operations running smoothly by responding to user needs, resolving technical issues, and maintaining reliable technology infrastructure.

Major Duties

• Provide help desk support for computer systems, office equipment, and standard software applications.
• Set up computers and other office equipment for employees, including installing standard software and ensuring proper cable connections.
• Troubleshoot and resolve common hardware, software, and network connectivity issues.
• Monitor data communication network equipment and system consoles to detect performance issues or failures and initiate corrective actions.
• Perform system backups and assist with system cleanup activities.
• Maintain records of daily data communication transactions, technical issues, actions taken, and installation activities.
• Assist with issuing equipment to staff and processing returned equipment.
• Schedule mainframe batch processing jobs as needed.
• Assist team members with tasks that may involve more complex technical work.
  
  

What are we looking for?

• Knowledge of computer operations, information systems, hardware, software, and information security practices.
• Experience supporting computers and troubleshooting technical issues.
• Ability to operate and support information technology systems and related programs.
• Strong communication skills with the ability to assist users in resolving technical problems.
• Ability to document issues and maintain accurate records of support activities.
• Experience in a help desk or IT support environment is preferred.
  
  

Exciting Opportunity Details

• Compensation Rate: $ 24.00/hour
• Length of Engagement: March 9, 2026 – to August 31, 2026 ( with strong likelihood of continual extensions
• Days/Hours: Full-time; flexible scheduling options (approximately 7:00 AM – 4:00 PM)
• Location: San Antonio, TX (78219) 100% Onsite
  
  

The Peak Performers Difference

• Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment.
• Participation in a 403(b)-retirement plan.
• Priority placement for qualified applicants with chronic medical conditions and/or disabilities.
• Weekly payments through direct deposit.
• In business since 1994 and thousands of job placements.
  
  

All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws.

Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.

Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. We do not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Custom Job ID : 26-TX-GT1003

Onsite