Household Goods Coordinator - Japanese bilingual

Purpose

Perform the safe and efficient transportation of product to customers and timely reporting of shortages, overages, and damages.

Responsibilities

• Ability to effectively communicate with the customer to properly prepare necessary documents to coordinate a residential or organizational move.
  • Customer Service; ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move
  • Ensure all documentation relating to shipment is properly completed as required
  • Interact closely with the moving team in preparation of the customer goods
  • Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods
  • Establish and maintain a professional working relationship with the moving team
  • General business support function as assigned
• Transport and deliver goods in accordance with the schedule as determined by the Dispatcher when needed
• Unload or load using proper safety precautions
• Comply with all DOT and NEU requirements (Recordkeeping, Pre- and Post-Inspections, HOS, etc.)
• Ensure highest degree of care and safety when operating a company vehicle
• Maintain a clean and organized work area  Communicate to Supervisor/Manager any areas of concern

Qualifications

• Under FMCSR, all Drivers must be at least 21 years of age to participate in the transportation of interstate commerce (391.11(b)(1))
• Satisfactory MVR
• Satisfactory compliance with DQF documentation
• Driver’s License Class C
• High School Diploma, equivalency certificate or significant relevant or appropriate working experience
• DOT Medical card or able to pass a DOT physical to obtain a medical card
• Bilingual English/ Japanese; ability to read, write & speak English and Japanese

Organization Relationships

• This position will interact with all levels of employees at the branch, including colleagues, leadership staff, and office personnel.
• Must be able to work with customers, vendors, and outside organizations

Work Environment

• Driving or sitting for long periods of time
• Standing, bending, twisting, kneeling, reaching, repetitive use of hands, grasping
• Pulling, pushing, lifting up to 50 lbs.
• Exposure to traffic, excessive noise in a fast-paced warehouse environment
• Use of equipment such as forklift and pallet jacks

Benefits

• Medical, Dental, and Vision beginning the 1st of the month after 30 days.
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time