What are the responsibilities and job description for the Household Goods Coordinator - Japanese bilingual position at Pasona N A, Inc.?
Purpose
Perform the safe and efficient transportation of product to customers and timely reporting of shortages, overages, and damages.
Responsibilities
Perform the safe and efficient transportation of product to customers and timely reporting of shortages, overages, and damages.
Responsibilities
- Ability to effectively communicate with the customer to properly prepare necessary documents to coordinate a residential or organizational move.
- Customer Service; ability to effectively communication by email or phone with the customer to complete necessary documents required to coordinate the move
- Ensure all documentation relating to shipment is properly completed as required
- Interact closely with the moving team in preparation of the customer goods
- Coordinate with the moving team to ensure proper packing, removing and loading of customer’s goods
- Establish and maintain a professional working relationship with the moving team
- General business support function as assigned
- Transport and deliver goods in accordance with the schedule as determined by the Dispatcher when needed
- Unload or load using proper safety precautions
- Comply with all DOT and NEU requirements (Recordkeeping, Pre- and Post-Inspections, HOS, etc.)
- Ensure highest degree of care and safety when operating a company vehicle
- Maintain a clean and organized work area Communicate to Supervisor/Manager any areas of concern
- Under FMCSR, all Drivers must be at least 21 years of age to participate in the transportation of interstate commerce (391.11(b)(1))
- Satisfactory MVR
- Satisfactory compliance with DQF documentation
- Driver’s License Class C
- High School Diploma, equivalency certificate or significant relevant or appropriate working experience
- DOT Medical card or able to pass a DOT physical to obtain a medical card
- Bilingual English/ Japanese; ability to read, write & speak English and Japanese
- This position will interact with all levels of employees at the branch, including colleagues, leadership staff, and office personnel.
- Must be able to work with customers, vendors, and outside organizations
- Driving or sitting for long periods of time
- Standing, bending, twisting, kneeling, reaching, repetitive use of hands, grasping
- Pulling, pushing, lifting up to 50 lbs.
- Exposure to traffic, excessive noise in a fast-paced warehouse environment
- Use of equipment such as forklift and pallet jacks
- Medical, Dental, and Vision beginning the 1st of the month after 30 days.
- 401k with a company match
- Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
- Generous Vacation and Sick time