What are the responsibilities and job description for the Business Analyst position at Optomi?
Optomi, in partnership with a leading technology company, is looking for a Business Analyst to join our team. We are seeking a dynamic and results-driven individual with a strong background in customer experience, operations management, and strategy development. You will play a crucial role in shaping the overall strategy and driving operational excellence to deliver a top-notch experience for our customers. If you are passionate about revolutionizing the way people think about food delivery and have a proven track record of building and executing successful strategies, we want you to join our team.
What the right candidate will enjoy:
- Driving measurable results in a fast-paced tech environment.
- Collaborating with cross-functional teams to optimize customer experience.
- Building automated solutions for manual processes.
Experience of the right candidate:
- Previous experience in tech companies.
- Expertise in SQL queries, ETL, A/B Testing.
- A degree in Math, Statistics, Economics, Computer Science, or similar domain.
Responsibilities of the right candidate:
- Analyze customer data and feedback to identify areas for improvement.
- Monitor and optimize key performance indicators (KPIs).
- Automate and streamline reporting workflows using Python.
- Own and enhance complex Google Sheets–based models.
- Communicate insights and recommendations clearly to both technical and non-technical audiences.