What are the responsibilities and job description for the Warehouse & Customer Support Administrator position at Opti Staffing Group?
Location: Chandler, AZ
Pay: $22-$26/hr. DOE
Schedule: Monday - Friday | 7am-4pm
Who We Are
We are partnering with a global leader supporting some of the world’s largest manufacturers in highly regulated industries including semiconductor, life sciences, and medical devices. This is a unique opportunity to work onsite in a fast-paced, high-impact environment where precision, service, and accountability matter.
What You’ll Do
Serve as a key point of contact for customer inquiries via phone, email, and in person
Provide top-tier customer service, ensuring all requests are handled quickly and accurately
Enter and manage customer orders within inventory and ERP systems
Track shipments, coordinate deliveries, and ensure materials arrive at the right place at the right time
Maintain accurate inventory records, support cycle counts, and assist with stock management across multiple locations
Compile and communicate reports related to inventory, orders, and service levels
Process warehouse documentation including delivery dockets, GRNs, and system uploads
Coordinate with internal teams on production orders, special orders, and kitting/assembly needs
Monitor lead times and proactively communicate updates to customers and internal stakeholders
Identify potential issues, trends, or inefficiencies and escalate or resolve them before they impact service
Develop a strong understanding of product lines and the customer’s operating environment
What’s In It For You
Opportunity to support cutting-edge industries in a fast-paced environment
Hands-on role with a mix of warehouse operations and customer-facing responsibilities
Strong team environment with cross-functional collaboration
Long-term opportunity with growth potential
Exposure to advanced inventory systems and processes
What You Need to Have
Experience in a similar warehouse, customer service, or operations support role
Strong customer service mindset with the ability to build relationships
Excellent communication and organizational skills
Ability to multitask, prioritize, and stay organized in a fast-paced environment
Experience with ERP, WMS, or inventory management systems
Proficiency in Microsoft Office including Excel, Outlook, and Word
Strong attention to detail and problem-solving ability
The Musts
Pay: $22-$26/hr. DOE
Schedule: Monday - Friday | 7am-4pm
Who We Are
We are partnering with a global leader supporting some of the world’s largest manufacturers in highly regulated industries including semiconductor, life sciences, and medical devices. This is a unique opportunity to work onsite in a fast-paced, high-impact environment where precision, service, and accountability matter.
What You’ll Do
Serve as a key point of contact for customer inquiries via phone, email, and in person
Provide top-tier customer service, ensuring all requests are handled quickly and accurately
Enter and manage customer orders within inventory and ERP systems
Track shipments, coordinate deliveries, and ensure materials arrive at the right place at the right time
Maintain accurate inventory records, support cycle counts, and assist with stock management across multiple locations
Compile and communicate reports related to inventory, orders, and service levels
Process warehouse documentation including delivery dockets, GRNs, and system uploads
Coordinate with internal teams on production orders, special orders, and kitting/assembly needs
Monitor lead times and proactively communicate updates to customers and internal stakeholders
Identify potential issues, trends, or inefficiencies and escalate or resolve them before they impact service
Develop a strong understanding of product lines and the customer’s operating environment
What’s In It For You
Opportunity to support cutting-edge industries in a fast-paced environment
Hands-on role with a mix of warehouse operations and customer-facing responsibilities
Strong team environment with cross-functional collaboration
Long-term opportunity with growth potential
Exposure to advanced inventory systems and processes
What You Need to Have
Experience in a similar warehouse, customer service, or operations support role
Strong customer service mindset with the ability to build relationships
Excellent communication and organizational skills
Ability to multitask, prioritize, and stay organized in a fast-paced environment
Experience with ERP, WMS, or inventory management systems
Proficiency in Microsoft Office including Excel, Outlook, and Word
Strong attention to detail and problem-solving ability
The Musts
- Reliable attendance and strong work ethic
- Ability to work both independently and as part of a team
- Comfort working in a busy, high-demand environment
- Strong sense of urgency and accountability
- Experience with SAP, Maximo, or similar systems
- Background working with technical products, spare parts, or manufacturing environments
- Experience in inventory control, shipping/receiving, or warehouse coordination
Salary : $22 - $26