What are the responsibilities and job description for the Scrum Master position at Net2Source (N2S)?
Title- Scrum Master
Location- Chicago, IL , Onsite
Role Summary
We are seeking a Technical Project Manager (TPM)/ Scrum Master with proven experience managing projects in complex, fast-moving environments. The ideal candidate brings strong expertise in Agile (Scrum/Kanban), excels in cross-functional coordination, and ensures predictable, high-quality delivery outcomes.
Jira is a must-have, with deep hands-on experience managing backlogs, boards, workflows, and reporting.
Key Responsibilities
- Project & Delivery Leadership
- Manage end-to-end delivery across the full software development lifecycle (SDLC)—requirements, planning, execution, deployment, stabilization.
- Own project plans, scope, schedules, risks, and delivery commitments.
- Lead Agile ceremonies: sprint planning, standups, backlog refinement, reviews, retrospectives.
- Ensure strong Kanban flow, WIP governance, and continuous flow efficiency.
- Agile / Kanban Execution
- Use Jira extensively to manage team boards, workflows, velocity, cycle time, burndowns, and dashboards.
- Drive backlog grooming and prioritization with Product Owners.
- Improve team throughput and delivery predictability through measurable improvements.
- Identify bottlenecks and implement Agile best practices to optimize flow.
- Stakeholder Communication & Leadership
- Act as the primary point of contact for updates, risks, dependencies, and delivery status.
- Facilitate alignment across Engineering, Product, QA, Infrastructure/DevOps, and customer teams.
- Provide clear, transparent communication tailored to technical and non-technical audiences.
- Risk, Issue, and Change Management
- Proactively identify risks, dependencies, and blockers; drive mitigation and escalation when needed.
- Manage change requests through structured change control and clear communication.
- Maintain RAID logs and ensure timely resolution of critical issues.
- Deployment & Release Management
- Plan and coordinate releases across environments, partnering with DevOps/IT teams.
- Own go-live readiness, cutover plans, and post-deployment stabilization.
- Ensure appropriate validation, rollback plans, and deployment governance.
- Metrics & Reporting
- Build and maintain Jira dashboards and reporting views using:
- Velocity & sprint health
- Burndown charts
- Cycle time / lead time
- Throughput and flow metrics
- Defect trends
- Provide weekly executive summaries highlighting progress, blockers, and next steps.
Core Competencies
- Jira project governance and reporting (must-have)
- Scrum/Kanban execution excellence
- Stakeholder and communication leadership
- Risk, dependency, and change management
- Technical understanding of software architectures and deployments
- Strong ownership and accountability mindset