What are the responsibilities and job description for the Administrative Assistant position at ND Health and Human Services?
Three Rivers Human Service Zone - Mandan Office - Administrative Assistant I
Three Rivers Human Service Zone, is seeking an Administrative Assistant to direct phone, email, and walk-in traffic to the right resource as quickly as possible, as well as provide administrative support to departments within our Mandan Office.
As an Administrative Assistant I, you'll welcome callers and walk-ins, assess their needs, and connect them to the right resource, ideally with one hand-off. In some cases, you will be the right resource to answer simple questions or to explain how to navigate the agency's website. You'll also triage the agency's emails, forwarding or responding as appropriate.
In between walk-ins and callers (who are your priority), you'll support the senior leaders in Fiscal, Economic Services and Child Welfare. This support will include updating documents, ordering supplies, creating posters, scanning information, faxes and emails.
To thrive in the Administrative Assistant I position, you must be an action-oriented problem-solver. You have a calm demeanor and aren't easily rattled by demanding personalities. You can identify the individual's need, even when they are unclear about their needs. You take pride in making someone feel welcomed, heard, and helped. You are able to work independently as well as in groups and can juggle multiple, detailed tasks. You are able to communicate effectively both in writing and verbally with all types of people. You exemplify the ideals of respect, confidentiality, courtesy, and helpfulness.
To be considered for the Administrative Assistant position, you must either hold an associate degree with major coursework in office support, business or office education or preferred four (4) years of work experience performing related work. Also, you must have an excellent attendance record, be dependable and have the ability to work on premises at the Mandan Office.
Additional work experience performing office support, clerical or secretarial duties may substitute for the education requirement on a year-for-year basis.
Preference will be given to applicants with advanced Microsoft Office skills. and social media experience.
About HHS: ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral. Those services are to be delivered as close to home as possible with a focus on dignity and respect. The keys to delivery of those services are the 2800 committed, compassionate ND HHS team members and more than $6 billion in funding from nearly 200 different federal, state, and special sources.
Location: This position is located in the Mandan, ND Office.
Working for Three Rivers Human Service Zone:
Three Rivers Human Service Zone partners with the Department of Health and Human Services and Morton County to deliver child welfare safety and program protocols and provides employees with the excellent benefits and employment packages offered by Morton County as a Morton County employee.
Three Rivers Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package (ND PERS).
About Team ND
"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt
Application Procedures
Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 pm.
Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.
This employer participates in E-Verify. Please visit the following website for additional information: https://www.hhs.nd.gov/careers/e-verify
A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.
For more information about the position or if you need an accommodation, please contact Jodie Leier at jlleier@nd.gov or at 701.667.3295.
Employing Unit: ND HHS -Three Rivers Human Service Zone
Unit Phone Number: 701.667.3295
TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)
If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.
Equal Employment Opportunity
The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.
