What are the responsibilities and job description for the Patient Coordinator I - PC26-06027 position at NavitasPartners?
Job Title: Patient Coordinator I
Location: New York, NY,
Job Type: Contract
Schedule: 37.5 hours per week | Monday–Friday (Day Shift)
Duration: Temporary (Covering Leave Assignment)
Job Overview
Navitas Healthcare, LLC is seeking a Patient Coordinator I to support front desk and call center operations in a physician practice. This role focuses on patient intake, insurance verification, scheduling support, and ensuring smooth patient flow in a clinical administrative setting.
Key Responsibilities
- Greet patients in person or handle incoming calls in a call center environment
- Update patient demographics and insurance information in the system
- Verify insurance eligibility and confirm physician network participation
- Collect co-pays and provide receipts following billing protocols
- Schedule and manage patient appointments and follow-ups
- Communicate patient arrival and status to clinical staff
- Maintain and organize medical records and ensure availability for providers
- Handle HIPAA-compliant documentation and patient information
- Assist with referrals, authorizations, and insurance-related paperwork
- Monitor waiting room flow and provide updates on delays
- Perform basic administrative and clerical support tasks
- Enter payments or charges when required under supervision
- Provide excellent customer service to diverse patient populations
Required Qualifications
- High School Diploma or GED required
- Minimum 1 year of physician office or medical practice experience
- Strong computer and keyboarding skills
- Familiarity with scheduling or practice management systems preferred
- Knowledge of medical terminology preferred
- Strong communication and telephone etiquette skills
- Ability to work in a fast-paced, multicultural environment
- Understanding of HIPAA regulations
For more details reach at mdeshpande@navitashealth.com
About Navitas Healthcare, LLC: It is a Joint Commission Certified / WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront