What are the responsibilities and job description for the Direct Support Professional | Job Coach | Business Services position at NATIONAL CENTER ON INSTITUTIONS AND?
Job Coach
Location: Point Breeze & I-95 (Laurel, Md.)
Schedule: Monday-Friday | 8:00 AM - 4:00 PM (Laurel, Md) & 2:00pm – 10:00pm (Point Breeze) Shift Available
Make a Difference Every Day
Are you passionate about helping others reach their full potential? Do you enjoy meaningful work that creates a lasting impact in your community?
We are seeking a compassionate, dependable, and motivated Job Coach to provide one-on-one support to individuals with intellectual and developmental disabilities in a workplace setting. As a Job Coach, you will play a vital role in helping individuals build confidence, develop job skills, achieve greater independence, and succeed in their careers.
This is more than just a job. It's an opportunity to empower people, celebrate their successes, and make a real difference every day.
What You'll Do
As a Job Coach, you will:
- Provide individualized coaching, training, and support in the workplace
- Teach and reinforce job tasks, workplace expectations, and appropriate social interactions
- Encourage independence while ensuring successful job performance
- Implement Person-Centered Plans and Behavior Support Plans
- Assist individuals in following work schedules and completing assigned duties
- Support participation in community-based Meaningful Day Services activities
- Respond professionally to behavioral challenges using approved intervention techniques
- Complete required documentation, including attendance records, progress notes, and incident reports
- Maintain safe, organized, and well-stocked work environments
- Transport individuals using agency vehicles in accordance with agency policies
- Collaborate with supervisors, families, and support teams to promote positive outcomes
- Participate in ongoing professional development, including CPR, First Aid, and behavior management training
What We're Looking For
The ideal candidate is:
- Patient, encouraging, and compassionate
- A strong communicator with excellent interpersonal skills
- Dependable, organized, and able to work independently
- Comfortable providing hands-on support and coaching
- Passionate about supporting individuals with disabilities
- Flexible and willing to adapt to changing needs
Why Join Our Team?
- Meaningful work that positively impacts lives
- Supportive and mission-driven team environment
- Paid training and professional development opportunities
- Opportunity to build rewarding relationships and help individuals achieve their goals
- A career where your work truly matters
Additional Information
This position may occasionally provide temporary coverage for a Janitorial Crew Supervisor when operational needs require.
If you're looking for a rewarding career where compassion, patience, and leadership can change lives, we'd love to hear from you.
Qualifications:Qualifications:
- High school diploma or GED required
- At least 6 months of related experience or training preferred
- Valid driver’s license with acceptable driving record
- Must be 21 years of age or older
- Ability to assist with activities of daily living (feeding, toileting, hygiene) as needed
- Ability to remain alert, attentive, and physically active throughout the shift
Join a mission-driven team making a meaningful impact in the lives of others.
NCIA offers a strong and competitive benefits package, including:
• Health, dental & vision insurance
• Health Savings Account with employer contributions
• 403(b) retirement plan with employer match
Why NCIA?
NCIA is a nonprofit that empowers people through unconditional support, equity, and compassion. We believe in building stronger communities by helping individuals thrive.
NCIA is proud to be an equal opportunity employer and makes employment decisions based on merit. NCIA celebrates people from all walks of life and prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. All employment is decided based on qualifications, merit, and business needs.
Salary : $19