Accounts Receivable Specialist /Collections Analyst

Accounts Receivable Specialist /Collections Analyst Req #2314 Akron, OH, USA Job Description Posted Thursday, July 17, 2025 at 12:00 PM Myers Tire Supply and Myers Tire Supply International, Myers Industries Companies (NYSE: MYE), serves the complete tire service market. Customers rely on our product selection, product quality, rapid availability and business solutions to grow their businesses. While we sell to anyone who performs tire service, we have custom product solutions for specific markets. MTS buys and sells nearly 10,000 different items – everything professionals need to service passenger, truck, and off-road tires and wheels. Our suppliers are among the most trusted brands in the industry to ensure the highest quality for our customers. The products we sell are associated with superior performance in their area. The Accounts Receivable Specialist/ Collection Analyst position is accountable for collecting the maximum amount of overdue funds from customers and analyzing the risk associated with the sale, which may include a variety of collection techniques and the selective use of outside collection services. As an accounts receivable coordinator, you would perform some analysis of financial information and/or any other relevant information of assigned customers in order to assess credit risk and make necessary recommendations to the business and you will prepare reports to aid management and perform account and customer reconciliations as necessary. The accounts receivable coordinator will be adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios. Duties and Responsibilities Stratify collection activities to maximize cash receipts Receive and manage inbound and outbound collection calls Contact customers regarding overdue accounts and determine reasons for non-payment Monitor payment commitment & follow up with customer as needed Analyze and inform sales, district sales manager, and credit & collections manager of credit risks Research and recommend initial credit lines Partner with sales team to resolve disputes Communicate with sales & supervisor on top outstanding accounts Research credits and communicate to the customer Coordinate customer credit changes with the credit manager Communicate accounts being shifted to a collection agency to managers Communicate bad debt write-offs to managers Maintain accurate records about the customer payment status Maintain customer accounts to reflect accurate data Minimize bad debt write offs through collection activity Ensure company objectives for DSO targets are met through customer account management Cash application, as assigned Knowledge, Skills and Abilities Intermediate PC skills required: Microsoft Excel & word proficiency, data entry, data retrieval, problem solving Analytical skills to assist review and manage complex or diverse information Ability to multi-task in a fast-paced environment Problem solving skills to identify and resolve problems in a timely manner; develop alternative solutions and work well in a team environment Customer Service - Manages customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; detail-oriented. Office skills through education, training and experience, including, but not limited to PC, Must have good communication (verbal and written) skills Reasoning Ability-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Team oriented with the desire to achieve excellent results To perform this job successfully, an individual should have knowledge of Windows environment and MS Office software (Outlook, Excel, and Word). Familiarity of ERP systems such as J.D. Edwards is preferred. MATHEMATICAL SKILLS Must be able to: Add, subtract, multiply and divide using whole numbers, common fractions and decimals Ability to compute rate and percent OTHER SKILLS AND ABILITIES Must possess excellent organization and communication skills; high attention to detail; ability to work with all levels of management; and ability to work independently or in teams. Education and Experience Associate degree preferred - Business Admin, Accounting, Finance 1-3 years of collection experience (Commercial Collections preferred) Familiarity with credit procedures (i.e. Dun and Bradstreet, Third Party Collections, etc.) Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at a desk most of the day Must be able to access standard upright file cabinets Myers Industries, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. Job Details Job Function Finance/Accounting/Tax Pay Type Salary