Accounts Receivable / Collections Coordinator

Our One Myers team is made up of some of the most revered brands in the industry, including: Myers Tire Supply, Patch Rubber Company, Tuffy Manufacturing, Akro-Mils, Scepter, Buckhorn Inc, Jamco Products, Ameri-Kart, Elkhart Plastics and Signature Systems.

Our people are the engine behind our growth, and they work to deepen our customer relationships, serve our niche industries, and drive our success.

We invite you to apply and consider joining our team as we drive our business forward. We would love to have you as part of the next chapter of our growth story!

The Accounts Receivable Coordinator position is accountable for collecting the maximum amount of overdue funds from customers and analyzing the risk associated with the sale, which may include a variety of collection techniques and the selective use of outside collection services. As an accounts receivable coordinator, you would perform some analysis of financial information and/or any other relevant information of assigned customers in order to assess credit risk and make necessary recommendations to the business and you will prepare reports to aid management and perform account and customer reconciliations as necessary.

The accounts receivable coordinator will be adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios.

Duties and Responsibilities

• Stratify collection activities to maximize cash receipts
• Receive and manage inbound and outbound collection calls
• Contact customers regarding overdue accounts and determine reasons for non-payment
• Monitor payment commitment & follow up with customer as needed
• Analyze and inform sales, district sales manager, and credit & collections manager of credit risks
• Research and recommend initial credit lines
• Partner with sales team to resolve disputes
• Communicate with sales & supervisor on top outstanding accounts
• Research credits and communicate to the customer
• Coordinate customer credit changes with the credit manager
• Communicate accounts being shifted to a collection agency to managers
• Communicate bad debt write-offs to managers
• Maintain accurate records about the customer payment status
• Maintain customer accounts to reflect accurate data
• Minimize bad debt write offs through collection activity
• Ensure company objectives for DSO targets are met through customer account management
• Cash application, as assigned

Knowledge, Skills and Abilities

• Intermediate PC skills required: Microsoft Excel & word proficiency, data entry, data retrieval, problem solving
• Analytical skills to assist review and manage complex or diverse information
• Ability to multi-task in a fast-paced environment
• Problem solving skills to identify and resolve problems in a timely manner; develop alternative solutions and work well in a team environment
• Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality; detail-oriented.
• Office skills through education, training and experience, including, but not limited to PC, Must have good communication (verbal and written) skills
• Reasoning Ability-Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Team oriented with the desire to achieve excellent results
• To perform this job successfully, an individual should have knowledge of Windows environment and MS Office software (Outlook, Excel, and Word). Familiarity of ERP systems such as J.D. Edwards is preferred.

COMPUTER SKILLS

To perform this job successfully, an individual should have knowledge of Windows environment and MS Office software (Outlook, Excel, and Word). Familiarity of ERP systems such as J.D. Edwards is preferred.

LANGUAGE SKILLS

Must possess ability to:

• Read and comprehend fairly simple instructions, short correspondence and memos
• Ability to effectively write simple correspondence
• Effectively present information and respond to questions from sales, customers and co-workers

MATHEMATICAL SKILLS

Must be able to:

• Add, subtract, multiply and divide using whole numbers, common fractions and decimals
• Ability to compute rate and percent

OTHER SKILLS AND ABILITIES

Must possess excellent organization and communication skills; high attention to detail; ability to work with all levels of management; and ability to work independently or in teams.

Personal Qualities Needed

• Honesty
• Accuracy, attention to detail
• Quality, quantity and timeliness of work completion
• Effective, efficient and organized work habits
• Confidentiality
• High degree of knowledge in all areas of responsibilities

Education and Experience

• Associate degree preferred- Business Admin, Accounting, Finance
• 1-3 years of collection experience (Commercial Collections preferred)
• Familiarity with credit procedures (i.e. Dun and Bradstreet, Third Party Collections, etc.)

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to sit at a desk most of the day
• Must be able to access standard upright file cabinets