Collections and Accounts Receivable Clerk

Job Summary

Performs a wide range of general accounting, collections, bookkeeping, and clerical duties to support senior staff in reaching monthly, quarterly, and annual reporting deadlines. Administers finance-related programs on a daily basis including, but not limited, to collections, accounts receivable and expense reports.

This position requires at least 2 days in office at our Fairlawn, Ohio office.

Key Responsibilities

• Performs general accounts receivable functions to include preparing and submitting customer invoices, coding and posting payments, preparing and coordinating deposit activities, reconciling related bank and other accounts.
• Performs day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivable data.
• Generates invoices and account statements.
• Gathers and organizes billing templates, quotations, Statements of Work (SOWs) and Purchase Orders (POs).
• Verifies discrepancies by and resolve clients’ billing issues.
• Engages in collections tasks including reviewing client accounts, payments, credit history, and develops new or better repayment terms.
• Updates client accounts, maintaining other accounts receivable files and records.
• Generates financial statements and reports detailing accounts receivable status.
• Prepares analytical and ratio analyses relevant to A/R so management can gain a better understanding of how collection efforts are progressing.
• Strengthens and grows relationships with clients.
• Assists in streamlining the accounts receivable process by identifying areas for performance improvement.
• Develops and maintains working knowledge of all procedures, policies and standard operating procedures.
• Provides clerical support to the accounting department and assists with special projects and tasks as requested.

Education

An associate’s degree from an accredited college or university is required, with a focus in Accounting, Finance, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.

Experience, Skills and Key Competencies

A minimum of 1-2 years of experience in a Collections Specialist or Accounts Receivable role, including prior exposure to a wide range of general accounting, collections, bookkeeping, and clerical duties to support senior staff and management in reaching monthly, quarterly, and annual reporting deadlines is required.

Must also be able to demonstrate the following skills and abilities:

• Highly Proficient in MS Excel
• Strong Collections experience
• Previous ERP experience, especially MS Navision
• Self-motivated, with the ability to work in a proactive manner.
• Excellent verbal and written communication skills.
• Professional phone etiquette and comfort with placing outbound collections calls
• Detail-oriented and highly organized.
• Comfortable working in a remote setting and collaborative and team-oriented environment.
• Strong interpersonal and customer service skills, with the ability to build effective working relationships within the team and across various external stakeholders.
• Proven ability to work independently and manage multiple projects/deadlines simultaneously