Bookkeeper/Business Manager

About the Opportunity

• Novi, MI - onsite
• $60k - $72k based on experience
• Direct Hire with opportunity to train under the current employee holding these functions

We are a well-established and growing service-based company seeking an experienced Office Manager / Full-Charge Bookkeeper to join our team. This is a highly trusted role within the organization and an opportunity to make a meaningful impact on daily operations, financial management, and employee support.

The ideal candidate is dependable, organized, and discreet. They thrive in a dynamic environment, are comfortable managing multiple priorities, and take pride in maintaining accurate financial records and efficient office operations. This position serves as a key partner to ownership and will help ensure the business continues to run smoothly and effectively.

If you enjoy combining bookkeeping, payroll, benefits administration, HR support, and office management into one rewarding role, we would love to hear from you.

Key Responsibilities

Financial Management

• Maintain accurate and up-to-date financial records in QuickBooks Enterprise, including accounts payable and accounts receivable.
• Reconcile bank and credit card statements monthly.
• Process invoices, customer payments, vendor bills, and expense reports.
• Run bi-weekly payroll, including time tracking, deductions, garnishments, and reporting.
• Prepare regular financial reports, including profit and loss statements, balance sheets, and AR/AP aging reports.
• Support cash flow planning and assist leadership with ongoing forecasting and financial analysis.
• Coordinate with the company's external CPA for tax preparation, year-end close, and audits.

Benefits & Employee Support

• Assist employees with benefit-related questions and onboarding regarding health, dental, vision, HSA, life insurance, disability, and 401(k) programs.
• Serve as the primary point of contact for employee questions regarding benefits, payroll, PTO, and HR-related matters.
• Manage open enrollment, new hire paperwork, and benefits changes.
• Maintain employee records and help ensure compliance with applicable labor and HR regulations.

Office & Operations Management

• Oversee day-to-day office operations and ensure a professional, efficient workplace.
• Manage office supplies, equipment, and vendor relationships.
• Coordinate building maintenance and facility-related vendors, including plumbers, electricians, HVAC providers, cleaning services, and other trades.
• Maintain service contracts, insurance certificates, and critical business documentation.
• Support leadership by helping keep operations moving smoothly when ownership is traveling or working in the field.

Required Qualifications

• Five or more years of full-charge bookkeeping experience, including accounts receivable, accounts payable, payroll, and reconciliations.
• Proficiency with QuickBooks (Enterprise preferred) and Microsoft Office, particularly Excel.
• Solid understanding of accounting principles and payroll regulations.
• Experience administering employee benefits and supporting employee HR-related questions.
• Strong organizational and time-management skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• High level of discretion and trustworthiness when handling confidential financial and employee information.
• Ability to work independently, exercise sound judgment, and manage priorities effectively.
• Ability to pass a background check.

Preferred Qualifications

• Prior experience as an Office Manager, Business Manager, Controller, or similar leadership role within a small business environment.
• Experience working in the skilled trades, service, construction, security, manufacturing, electrical, plumbing, HVAC, or related industries.
• Familiarity with Service Fusion or similar field service management software.
• Experience collaborating with an external CPA on year-end close and tax preparation.

Why Join Us?

• Join a stable company with a long-standing reputation and continued growth.
• Play a critical role in the success of the organization.
• Work closely with leadership and have a direct impact on business operations.
• Enjoy a collaborative, team-oriented environment where your contributions are valued.
• Opportunity for long-term professional growth and development.