Automotive Service Admin

Mount Pleasant Chrysler Dodge Jeep Ram is a Locally Owned and Operated Family Dealership seeking a detail-oriented, dependable Service Administrator to support our fast-paced service department. This critical behind-the-scenes role ensures smooth daily operations by handling service documentation, customer payment processing, warranty submissions, internal communication, and customer coordination with precision and professionalism.

If you're highly organized, comfortable with technology, and enjoy working in a structured, process-driven environment—this is a great opportunity to grow with a family-owned dealership in one of Charleston’s fastest-growing markets.

Service Administration

• Process repair orders and warranty submissions accurately and promptly
• Maintain service files, job logs, and documentation to meet OEM and dealership compliance standards
• Assist with appointment scheduling, service follow-ups, and customer check-ins
• Coordinate parts requests and repair workflow between departments
• Enter and track technician time records and RO updates in CDK or applicable DMS
• Help with internal reporting and audit preparation as needed
  
  

Cashier Duties

• Receive and process payments for service work, parts sales, and warranty deductibles
• Accurately handle cash, credit card, and electronic transactions
• Reconcile the cashier drawer and prepare daily payment summaries
• Provide receipts and explain charges to customers as needed
• Deliver a warm, courteous experience at the service cashier window
• Assist with answering phones and routing calls during peak times
  
  

Qualifications

• 1–3 years of experience in a service department or administrative support role preferred
• Proficiency with dealership software (CDK, Reynolds, etc.) or similar office systems
• Strong attention to detail and accuracy in data entry and recordkeeping
• Organized, dependable, and able to multitask in a fast-paced environment
• Excellent communication and customer service skills
• Automotive experience a plus, but not required
  
  

What We Offer

• Competitive hourly pay: $18–$24/hour based on experience
• Health, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• Supportive leadership and a positive, team-oriented environment
• Opportunity to grow into warranty administration or service advisor roles over time
  
  

Join a dealership that values accuracy, organization, and teamwork.

Employment Type: Full Time

Salary: $17 - $22 Hourly

Bonus/Commission: No