What are the responsibilities and job description for the Unified Communications Rollout Technician position at Morris Technology Solutions?
Job Title: Unified Communications Rollout Technician
Location: Onsite in OKC
Duration: 6 months (with potential for extension based on performance, cultural, and technical fit)
Clearance: Must be able to pass hospital-mandated background, drug, and health screening
Project Overview
Morris Technology Solutions (MTS) is supporting a large-scale Cisco Unified Communications implementation at a major hospital system. We are seeking Entry-to-Mid-Level Technicians to join a dedicated rollout team deploying pre-configured devices throughout the facility. This is a hands-on, field-based role ideal for individuals looking to deepen their Cisco UC experience in a real-world enterprise environment.
Why MTS?
Founded and headquartered in San Antonio with local ownership, you will have the opportunity to learn from the brightest in the industry in an in-person office setting.
- Join a fast-growing consultancy in a position with growth and promotional opportunities. Over 100% growth since 2022
- Develop life-long relationships with leaders and mentors across a spectrum of functions. MTS provides visibility into the Senior Leadership roles within the customers we consult for.
- MTS is a values-based and people-centric firm as evidenced by our reviews on Google and Glassdoor!
Key Responsibilities
- Support the physical rollout and deployment of pre-configured Cisco UC devices across hospital departments
- Coordinate device installations with clinical and administrative teams
- Ensure functionality of phones and UC endpoints post-deployment
- Troubleshoot basic install issues and escalate complex matters to senior engineers
- Track and document all installation activity in project tools or ServiceNow as needed
- Provide daily walk-throughs of designated install zones
Required Qualifications
- 1–3 years of IT field support, telecom deployment, or network/VoIP installation experience
- Familiarity with Cisco UC tools or environments
- Ability to follow detailed deployment playbooks and installation SOPs
- Must be physically capable of walking long distances across hospital campuses throughout the day
- Reliable transportation and ability to work full onsite schedule
- Strong interpersonal communication; able to interface with clinical staff professionally
- Commitment to hospital compliance protocols including PPE, background, and health screenings
Nice to Have (Preferred)
- Experience with any of the following:
- Cisco CUCM (Call Manager)
- UCCE or UCCX
- Cisco Jabber, Unity, TMS
- IP phone provisioning or VoIP endpoint rollout
- Prior experience working in hospital, clinical, or healthcare-adjacent environments
- Knowledge of network drops, patch panels, or basic telephony infrastructure
Physical Requirements:
- Ability to occasionally lift and move items up to 40–50 pounds (e.g., equipment pallets or supply boxes).
- Must be able to stand or walk for extended periods during an 8-hour workday.
- Comfortable using ladders or stairs as needed to access work areas.
- Manual dexterity required for tasks such as typing, operating tools, and handling mobile devices.
- Work may involve exposure to variable environmental conditions, including temperature changes, moderate noise levels, and dust.
Additional Notes
- Candidates must be comfortable working in a healthcare setting.
- Compliance with general hospital onboarding policies (e.g., immunizations, screenings) is required.
Salary : $18 - $25
