Director of Operations – Southern NH / Northern MA

Southern New Hampshire / Northern Massachusetts
Onsite Leadership Role | $120,000 – $135,000 Bonus Allowances Full Benefits

We’ve partnered with a well-established, multi-brand quick-service restaurant platform with a strong regional footprint to identify a Director of Operations to lead day-to-day field execution across a high-volume territory.

This is a hands-on, people-driven leadership role for an operator who enjoys being in the field, developing leaders, and driving consistent execution across multiple locations. The Director will play a critical role in elevating operational standards while maintaining a strong, performance-based culture.

• Own operational performance across 20–35 QSR locations

• Lead, coach, and develop Area / District Managers

• Drive KPIs related to sales growth, labor efficiency, food safety, cleanliness, and guest experience

• Ensure brand standards, systems, and procedures are executed consistently

• Review P&L performance and partner with leadership on corrective actions

• Support hiring, training, and leadership development initiatives

• Build bench strength and succession plans for future growth

• Maintain a visible, field-forward leadership presence

• 7 years of progressive multi-unit restaurant leadership experience

• QSR experience required (fast food or high-volume quick service)

• Strong operational instincts with proven people-development success

• Experience owning P&Ls, labor models, and operational KPIs

• Comfortable operating in fast-paced, performance-driven environments

• Bilingual (Spanish or Portuguese) a plus, not required

• Based in or willing to commute regularly across Southern NH / Northern MA

• Clear ownership and autonomy

• Strong executive support

• Competitive compensation with bonus and allowances

• Opportunity to grow into larger regional leadership roles