Outside Sales Account Executive

MMC Group is hiring for an Outside Sales Executive for our client in the Kitchen Appliance Industry covering Manufacturing & Distribution of their product, here in Richardson, TX!

This role will primarily focus on the client's Central Territory: TX, OK, North LA, NM - about 85% of the customers and existing book of business is in and around DFW, so the remaining clients only need to be visited in person at least once a quarter.

This client sells their product on a B2B basis to local builders, retailers, and wholesalers, so this role is responsible for being out in the market managing existing relationships as well as building new relationships to continue building sales channels. You will assisting dealers via in person, by telephone, and email on parts lookup and ordering, returns processing and other sales, technical and customer service functions (however, there are inside sales team members who can support more on these items, and you can focus more on building rapport and selling more/new product). Multi-tasking and familiarity with computer catalogs and order processing a must.

Duties/Responsibilities:

• Sell company products and services to dealers by processing orders, providing price and delivery inquiries, providing answers to questions regarding range hoods, soliciting customer orders from dealers and suggesting additional products in a fast-paced multi-tasking environment
• Maintains responsibility of orders from quotation to entering the purchase order in the system
• Responds to customer/dealer inquiries in a timely manner
• Processes dealer/customers' orders and send order acknowledgements to the dealer
• Review open quotes and follows-up with dealer to convert the quote to a purchase order; will seek solutions for special conditions on custom orders
• Checks availability and verifies ship dates
• Increase order size by suggesting related items, explaining features, and checking dealers buying history
• Processes and expedites orders, works closely with manager on returns and returns to vendors in an accurate and timely manner
• Communicates effectively and participates positively as a member of the sales team
• Recommend improvements that will positively impact sales and efficiency
• Keep Department Manager informed of daily activities, alerts, red flags or issues out in the field with orders and/or quotes
• Handle customer service inquiries, write quotes and process (enter) all orders as received; find resolution things that may come up
• Process and enter Purchase Orders into the NAV system; verify pricing, availability and quantity in stock

Qualifications:

• 5 years of outside sales experience; preferably within the kitchen/bath space or a parallel product or industry with similar customers
• Must be detail oriented and clear communication skills with the ability to build rapport with Dealers and internal team members
• Must work well in a team environment; have a “can-do” positive attitude
• HS Diploma or equivalent; Some college preferred
• Must have experience in dealing with the general public in a sales environment
• Must have experience with data or order entry

Benefits:

• Cell phone reimbursement
• Car Allowance
• Health insurance
• Travel reimbursement