What are the responsibilities and job description for the Aftermarket Outside Sales Account Executive position at HTS Engineering Ltd.?
HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.
Essential Duties and Responsibilities:
Customer Engagement & Relationship Building
- Identify and engage facility leaders, decision makers, and influencers in target markets.
- Represent our company in meetings as a trusted advisor and advocate for customer needs.
- Build long-term partnerships by providing reliable support, solutions, and follow-through.
Aftermarket Solutions
- Promote and facilitate parts sales, preventative maintenance agreements, and service repairs.
- Support customers with budgeting for HVAC projects and facilitate turnkey project execution.
- Assist in project closeout by attending owner training sessions, introducing Hobbs service capabilities to facility teams, and positioning Hobbs as the long-term partner for post-warranty support.
Sales & Quoting
- Learn to navigate manufacturer parts portals to order and quote replacement parts.
- Collaborate with the service team to prepare repair proposals and customized preventative maintenance agreements.
- Provide timely and accurate proposals tailored to customer needs.
Technical Training & Equipment Knowledge
- Receive training on Hobbs’ equipment line card, including applied systems such as:
- Air handlers
- Rooftop units
- Dedicated outdoor air systems (DOAS)
- Water-sourced heat pumps
- Air-cooled and water-cooled chillers
- Airside products (fans, grilles, dampers, louvers)
- Stay current on equipment features and service best practices to effectively communicate value to customers.
Experience and Requirements:
- Strong interpersonal and relationship-building skills with a customer-first mindset.
- Excellent communication and presentation abilities.
- Ability to learn HVAC concepts, equipment applications, and manufacturer systems (training provided).
- Self-motivated, organized, and capable of managing multiple customer accounts.
- Previous sales, account management, or HVAC industry experience is a plus, but not required.
HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.