What are the responsibilities and job description for the Export Specialist position at MillenniumSoft Inc?
Position : Export Specialist
Location : Franklin Lakes, NJ
Duration : 10 Months
Total Hours/week : 40.00
1st Shift
Client : Medical Devices Company
Level of Experience : Entry Level
Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)
Job Description
Location : Franklin Lakes, NJ
Duration : 10 Months
Total Hours/week : 40.00
1st Shift
Client : Medical Devices Company
Level of Experience : Entry Level
Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)
Job Description
- This position is responsible for transportation planning and the daily export operations for assigned regions.
- This role interfaces with BDX/Bard affiliates, freight forwarders, DCs, plants, resolves discrepancies, and proactively identifies improvement opportunities.
- Monitors, measure, and reports key performance Indicators on adherence to regulations and procedures in the conduct of export.
- Manage and execute export shipments from distribution centers on a timely manner for the assigned regions.
- Team up with WW Business, Regions, and Carriers to generate efficiencies and process improvements in transit duration.
- Proactively communicates with customer and planners regarding order status, product availability, product information, credit status, and regulatory issues.
- Coordinates activities with supply chain, warehouses, traffic and other client departments and locations, as needed, to ensure timely shipments of orders.
- Ensure export procedures/processes are utilized as designed by client plants, 3PL’s and logistics providers.
- Plans, coordinates, and optimizes deliveries in TMS/SAP/JDE
- Troubleshoot EDI transactions
- Resolve discrepancies, mitigate risks & implement process improvements on shipment process, transportation, monitors GLPs on time performance and daily KPI reports in SAP.
- Provides training to new Customer Service Representatives and Specialists.
- Acts as a resource to other department members regarding policies and procedures, and customer, product and regulatory information.
- Has been cross trained on other accounts/territories to assist with workloads, and to provide coverage during vacations/absences.
- Is adaptable and available to accept new assignments, or assist in other areas or departments, as required.
- Excellent verbal and written communications skills.
- Attention to detail
- Demonstrated ability to work independently.
- Adept at setting priorities, meeting deadlines and managing multiple tasks. Proficiency in standard business computer applications.
- Problem solving and decision-making skills
- Strong teamwork
- Bachelor’s degree in a related discipline. A strong background in a related international/export role may be considered in lieu of education.
- Minimum of 2 years' experience in a similar role (export, logistics, transportation, customer service, etc.).
- Prior experience in a related industry (medical device, pharmaceutical, FDA regulated).
- Minimum of 2-3 years’ experience with ERP systems (SAP, ECC, GTS, JDE), EDI transactions, transportation/warehouse management systems.
- MS Office (Word, Excel, Outlook)